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Lolu chungechunge lwavalwa lwabekwa kunqolobane. Uyacelwa ubuze umbuzo omusha uma udinga usizo.

Quick filter isn't working correctly

  • 12 uphendule
  • 1 inale nkinga
  • 2 views
  • Igcine ukuphendulwa ngu Toad-Hall

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Why is it that I am not able to search for this email when using an exact phrase that is in the email body? The normal searching works, but I don't use that because the threaded mode is bugged and it seems like another "wontfix" issue. Why is it that mozilla software is so buggy and the bugzilla mods would rather just lock your posts than address these issues?

https://imgur.com/a/VyuvzS1

Why is it that I am not able to search for this email when using an exact phrase that is in the email body? The normal searching works, but I don't use that because the threaded mode is bugged and it seems like another "wontfix" issue. Why is it that mozilla software is so buggy and the bugzilla mods would rather just lock your posts than address these issues? [https://imgur.com/a/VyuvzS1 https://imgur.com/a/VyuvzS1]

All Replies (12)

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re:Why is it that I am not able to search for this email when using an exact phrase that is in the email body?

Quick Filter Help Article doesn't actually state it will find an exact phrase. So if you type the word: rat then you will get these types of results: rat, rats, rates, grates, emigrated. It's looking for examples of those three letters in the order typed, but not necessarilly only the word : rat

I also would prefer the ability to search on a specific word or phase, but both Quick Filter and Global search are not as good as one would desire.

Recently, I create a new bug report to get the 'Global Search' to work correctly on a specifc word or phrase if it is enclosed in double quotes. As the Help Article implies this should be doable.

re :Why is it that mozilla software is so buggy and the bugzilla mods would rather just lock your posts than address these issues?

Depends - have you made comments in a bugzilla forum which are likely to cause any offence? Please note bugzilla is not a chat forum, so comments need to be factual eg: exact step by step on how to reproduce a problem, image of problem, data shown in the error console, etc. Bugs have to be reproduceable in order to sort out what is going wrong. Bugs also get prioritised, so most important tend to get done first and in some cases bugs are getting fixed by volunteers, so you have to cut them some slack, they may choose bugs based on their field of expertise or time available.

You tend to discover more iritating bugs when a major new design is developed and the supernova 115 has seen a massive rewrite of code. It is inevitable there will be gremlins in the early stages and as more parts of the design get rewritten. However, that's why anyone using 102* is not being auto updated at this point in time. Although anyone can choose to download and install 115*, but I would advise creating a backup of profile first just in case of problems or prefer to go back to 102*.

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Here is an example of the bug. Notice how the exact phrase is not being detected AT ALL.

Also here is an example of the hypocracy over at bugzilla. They have a habit of "hiding" my posts for the reason of "advocacy", (its not even an official rule but I guess its when you advocate to use another product), yet this Dana person breaks this same rule and gets away with it because of moderator privilege.

How can anyone use software from this company if they look for every reason to "wontfix" something and then ban and silence users complaining? Theres even a tag to hide posts for "noise" LMAO. They invest more time into hiding posts than they do fixing bugs!

Okulungisiwe ngu gsrgtrdg4565653

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I do not see the relevance. That bug does not sound anything like the bug being discussed in this question. I does not even sound like anything to do with Thunderbird.

When you say "I'm just going to use chrome for testing......" This is a statement for testing, which may or may not be relevant to the bug. I've no idea as no bug reference is offered.

But it seems obviously why they did not like comments eg: quote " I guess I was wrong to think Firefox was the "andriod" of web browsers."

That is not a useful comment about a bug. It is a snide comment about a product on how you feel and it's irrelevant. It does not have a pleasant tone, so it means the comment gets the 'advocacy' ruling.

What you went on to say must have been just rude and also totally irrelevant to bug information as it says 'abusive content removed'.

In lower image of bug. Stating advise on how to proceed which may include advising on an alternative may be relevant and the tone of the information is pleasant. Stating someone is being treated above the rules is also being rude, wrong and inaccurate. You need to think before you post comments.

Bugzilla is not a place for 'complaining'. It to state facts of what you did, what occurred and what was expected and to suppliment it with images and error information. It is not a chat forum.

So to answer your qyery: "advocacy", (its not even an official rule but I guess its when you advocate to use another product), yet this Dana person breaks this same rule and gets away with it because of moderator privilege.

It has nothing to do with mentioning another product. It was about the rudeness and irrelevant statement you made. You have also done it again - making statements about other people whom you name that are impolite and inaccurate and false. It's no wonder your comments are not going to be perceived in a good light.

This is the end of that topic as it is completely and totally irrelevant to this Thunderbird question. I hope you now understand what type of comment is considered off topic or rude or otherwise irrelevant and offensive.

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Toad-Hall said

I do not see the relevance. That bug does not sound anything like the bug being discussed in this question. I does not even sound like anything to do with Thunderbird. When you say "I'm just going to use chrome for testing......" This is a statement for testing, which may or may not be relevant to the bug. I've no idea as no bug reference is offered. But it seems obviously why they did not like comments eg: quote " I guess I was wrong to think Firefox was the "andriod" of web browsers." That is not a useful comment about a bug. It is a snide comment about a product on how you feel and it's irrelevant. It does not have a pleasant tone, so it means the comment gets the 'advocacy' ruling. What you went on to say must have been just rude and also totally irrelevant to bug information as it says 'abusive content removed'. In lower image of bug. Stating advise on how to proceed which may include advising on an alternative may be relevant and the tone of the information is pleasant. Stating someone is being treated above the rules is also being rude, wrong and inaccurate. You need to think before you post comments. Bugzilla is not a place for 'complaining'. It to state facts of what you did, what occurred and what was expected and to suppliment it with images and error information. It is not a chat forum. So to answer your qyery: "advocacy", (its not even an official rule but I guess its when you advocate to use another product), yet this Dana person breaks this same rule and gets away with it because of moderator privilege. It has nothing to do with mentioning another product. It was about the rudeness and irrelevant statement you made. You have also done it again - making statements about other people whom you name that are impolite and inaccurate and false. It's no wonder your comments are not going to be perceived in a good light. This is the end of that topic as it is completely and totally irrelevant to this Thunderbird question. I hope you now understand what type of comment is considered off topic or rude or otherwise irrelevant and offensive.

The relevance of the second screenshot is the blatant double standards of bugzilla moderators. There was nothing rude about what I said. Claiming to switch to a superior product that doesn't have the problems I was complaining about is not rude. What is rude is silencing a user's complaint for some BS reason that isn't even defined in the TOS or forum rules, and then making the same suggestion themselves and getting away with it because you have moderator priveledges. I don't think there should be anything wrong with suggesting to use anything not made by mozilla, but the fact that moderators are allowed to suggest to users to use more superior software and users cant, clearly shows a double standard.

If you can't see that then that is your problem.

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re: I don't think there should be anything wrong with suggesting to use anything not made by mozilla,

Please read my comments. There is nothing wrong with making that suggestion. You have not been penalised for making that suggestion and neither has the other person involved in the bug.

You have been penalised for making irrelevant snide remarks which you appended in a separate line.

I've explained the reasons and I'm not taking any sides. I am not employed by anyone. I am not a moderator. I offer help and advise in a voluntary unpaid capacity for those who request it. It is for you to understand the information I've taken so much trouble to explain and you seem to be having a problem understanding that I'm trying to help you to understand how things work.

Stating "If you can't see that then that is your problem." is nonsense and you are going down the route of making snide remarks again.

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You can't prove that I made "snide" remarks because the content has since been removed. It sounds like you and everyone over there at bugzilla are triggered by microaggressions and are weak minded. That's not an insult its just an observation. In the business world you are going to face customers who are going to tell you off in some of the worst ways possible. Saying I am going to use another browser because basically firefox sucks (which most of the internet already agrees, evident by userbase being less than 10%), is only a micro aggression to an "SJW" type that can't handle the real world. That is Mozilla. Just a bunch of woke weak minded people who get triggered at the slightest "snide", especially when you say that you are going to switch to Chrome!

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Normally comments are made hidden when they break the Bugzilla Etiquette Guidelines. However your removed comments must have went further to warrant them being removed so as to keep the bug civil for current and future (actually) useful contributions to the bug.

https://bugzilla.mozilla.org/page.cgi?id=etiquette.html

Also a good idea to look at https://support.mozilla.org/en-US/kb/contributors-guide-writing-good-bug https://bugzilla.mozilla.org/page.cgi?id=bug-writing.html

Bugzilla is a general issues tracker for tacking issues, changes and fixes and such and is not a support forum (like here) or a place to make complaints.

Okulungisiwe ngu James

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re: It sounds like you .....are weak minded. That's not an insult its just an observation.

It's downright rude and offensive. It's not an observation. I help to show you were you went wrong, so you do not make same error and you think it's ok to be offensive. It is not ok.

In one bug you made a comment: So I don't understand the logic behind marking such as "resolved"

The bug was a duplicate of a bug already reported, so your bug was marked as resolved because it is a duplicate. Hence Status: RESOLVED DUPLICATE of bug 435013

The original bug would show a link to the bug you posted. So if you ever get bug resolved as duplicate, it does not mean they are ignoring the issue. They have linked your bug to the original. So need to panic or be offended.

It would help if you could tell me the bug number for the one where you were blocked. Then maybe I could check it if it's still lurking.

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Toad-Hall said

re: In one bug you made a comment: So I don't understand the logic behind marking such as "resolved" The bug was a duplicate of a bug already reported, so your bug was marked as resolved because it is a duplicate. Hence Status: RESOLVED DUPLICATE of bug 435013

Technically bug 1841915 was an enhancement request, so this comment where I mentioned that marking an enhancement request (also known as FEEDBACK) doesn't make logical sense. That was the reasoning behind why I said that. You can have 10 duplicate feedback requests and they in theory should all be valid because I am not reporting a bug, I am reporting feedback. User feedback should always matter no matter how many times it has been said, but not according to Mozilla. That is the point here that you seem to be missing because you are basically a spokesperson for this organization. Anyways goodluck with mozilla software, I'm switching back to 1st party software. Whether that's "advocacy" or not, lol.

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gsrgtrdg4565653 said

Why is it that I am not able to search for this email when using an exact phrase that is in the email body?

No idea, but it could well be the index you are using has issues. It often does. See https://support.mozilla.org/en-US/kb/rebuilding-global-database

The normal searching works,

Is that the find (CtrL=Shift+F), or the global search (Ctrl+K)

but I don't use that because the threaded mode is bugged and it seems like another "wontfix" issue.

I have no idea what bugged means to you. But to me that statement conveys nothing that is useful in trying to understand why you think there is a problem with whichever search you consider "normal"

Why is it that mozilla software is so buggy and the bugzilla mods would rather just lock your posts than address these issues?

This is somewhat off topic and having seeing your latter posting about Bugzilla I must draw your attention to this being a support forum for Thunderbird and the need to keep the discussion on topic. This is not a facebook rant and rave group. You also do not get to set the rules. Mozilla does that.

https://imgur.com/a/VyuvzS1

That is a 404 not found issue.

gsrgtrdg4565653 said

https://imgur.com/a/HQycdHC

This one loads, but I am unable to see anything I can read, it is all fuzzy.

gsrgtrdg4565653 said

Toad-Hall said

re: In one bug you made a comment: So I don't understand the logic behind marking such as "resolved" The bug was a duplicate of a bug already reported, so your bug was marked as resolved because it is a duplicate. Hence Status: RESOLVED DUPLICATE of bug 435013

Technically bug 1841915 was an enhancement request, so this comment where I mentioned that marking an enhancement request (also known as FEEDBACK) doesn't make logical sense.

Perhaps you should have followed the feedback link on Thunderbird help menu to https://connect.mozilla.org where feedback is welcome. I understand there is a similar link in the Firefox menu.

That was the reasoning behind why I said that. You can have 10 duplicate feedback requests and they in theory should all be valid because I am not reporting a bug, I am reporting feedback.

and using a bug reporting and management tool to do so. You freely admit you are not reporting a bug, therefore your feedback is off topic there as well as here.

User feedback should always matter no matter how many times it has been said, but not according to Mozilla.

It is important enough that the program has a link to the appropriate location to offer it. Perhaps try working with the information offered as to the appropriate place to offer your feedback.

That is the point here that you seem to be missing because you are basically a spokesperson for this organization.

The point you are missing is being rude and refusing to make on topic posts generally gets you banned from sites and your posts removed.

Anyways goodluck with mozilla software, I'm switching back to 1st party software. Whether that's "advocacy" or not, lol.

You choice of software is your prerogative and no one has suggested it is not. I wish you good luck in your endeavors. Whatever they may be.

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Hlaktoong said

Yep grs456 I think I got censored too, 4 comments I just made a few hrs. ago are gone.

Your profile says you made 4 comments. All of them are posts like this one. None of them are helpful to the person with a question. If however you made more than 4, then I would not know about it. Only post in other peoples question if you are offering help or you have an identical issue. Do not post random chit chat because this is not a chat forum.

They are all patting themselves on the back for their Supernova but the user in the real world just got screwed with all kinds of mishaps and breaks. Mine is the links in emails don't connect to the internet anymore so it's about 70% useless now, Wow great job guys guys.

re : links in emails don't connect to the internet anymore I think you mean when you click on a link, the browser does not open or if open does not open link in a new tab. If it opens the browser or creates a new tab but its always empty then it's likely you need to update the browser. However, you need to create your own question regarding this particular problem. This particular question is about "Quick filter isn't working correctly" which has nothing to do with links in emails and browser issues. Please read this first to see if doing all these checks sorts out the problem. https://support.mozilla.org/en-US/kb/hyperlinks-in-messages-not-working

How on earth can you send out a upgrade but do not allow internet connection is very suspicious, hence my feeling that the only way it will work is if we are now blackmailed into using FireFox as the main browser. Someone here prove me wrong?

If Thunderbird does not connect to the internet then it means you are not getting any emails coming in nor can you send out - entirely a different problem. If there is absolutely no connectivity with server then it's possible your Firewall is blocking access to the internet. Thunderbird must be set up as an allowed program in the Firewall. So check that setting. Then also check that Thunderbird is not using offline mode. If you have no problem with receiving /sending emails then obviously you do have internet connectivity.

Please do not post random comments about your unrelated problems in other peoples questions.