Windows 10 reached EOS (end of support) on October 14, 2025. For more information, see this article.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Lolu chungechunge lwabekwa kunqolobane. Uyacelwa ubuze umbuzo omusha uma udinga usizo.

Google search intermittently takes about a 30 seconds to load

  • 3 uphendule
  • 2 zinale nkinga
  • 1267 views
  • Igcine ukuphendulwa ngu zeroknight

Intermittently (maybe 1/20 times?), when I try to do a Google search from the URL bar I'll get a tab that doesn't load for about 30 seconds. If I search for the exact same thing in another tab it will load instantly, and if I select the url and press enter it will also load instantly. I am seeing this issue both when entering a search and when selecting text and clicking "Search Google for X".

I found a recommendation on a similar issue to set security.tls.enable_0rtt_data = false in about:config but I have seen no change with that setting.

Intermittently (maybe 1/20 times?), when I try to do a Google search from the URL bar I'll get a tab that doesn't load for about 30 seconds. If I search for the exact same thing in another tab it will load instantly, and if I select the url and press enter it will also load instantly. I am seeing this issue both when entering a search and when selecting text and clicking "Search Google for X". I found a recommendation on a similar issue to set '''security.tls.enable_0rtt_data = false''' in '''about:config''' but I have seen no change with that setting.

Isisombululo esikhethiwe

This problem went away for me after a few weeks.

Funda le mpendulo ngokuhambisana nalesi sihloko 👍 0

All Replies (3)

Start Firefox in Troubleshoot Mode to check if one of the extensions ("3-bar" menu button or Tools -> Add-ons -> Extensions) or if hardware acceleration or if userChrome.css/userContent.css is causing the problem.

  • switch to the Default System theme: "3-bar" menu button or Tools -> Add-ons -> Themes
  • do NOT click the "Refresh Firefox" button on the Troubleshoot Mode start window

You can check the connection settings.

  • Settings -> General -> Network: Connection -> Settings

If you do not need to use a proxy to connect to internet, select "No Proxy" if "Use the system proxy settings" or one of the of the others do not work properly.

See "Firefox connection settings":

Isisombululo Esikhethiwe

This problem went away for me after a few weeks.

Do you have Kaspersky? It requires its browser extension to be installed if you have "Inject script into web traffic to interact with web pages" enabled, otherwise there will be performance issues.