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Outlook Mail

  • 3 uphendule
  • 1 inale nkinga
  • 92 views
  • Igcine ukuphendulwa ngu tjb3653

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As of this morning, Sat 8-5-23, Outlook mail loads, I see a list of new mail in my inbox, but I'm unable to read any mail, or see any of my drafts. It loads, and works on Bing, and amazingly works ok in Firefox Private Browsing. Win 11 FF 116.0.1

As of this morning, Sat 8-5-23, Outlook mail loads, I see a list of new mail in my inbox, but I'm unable to read any mail, or see any of my drafts. It loads, and works on Bing, and amazingly works ok in Firefox Private Browsing. Win 11 FF 116.0.1

Isisombululo esikhethiwe

Since the problem isn't happening in private browsing mode, the problem could be cookies or add-ons (if you don't allow them in private browsing).

You could try deleting cookies. If that doesn't work, try 'forgetting' the website. Right-click it in history and select "Forget about this site".

https://support.mozilla.org/en-US/kb/clear-cookies-and-site-data-firefox https://support.mozilla.org/en-US/kb/delete-browsing-search-download-history-firefox#w_remove-a-single-website-from-your-history


Otherwise, try restarting in troubleshoot mode.

https://support.mozilla.org/en-US/kb/diagnose-firefox-issues-using-troubleshoot-mode https://support.mozilla.org/en-US/kb/troubleshoot-extensions-themes-to-fix-problems https://support.mozilla.org/en-US/kb/troubleshoot-issues-related-to-add-ons

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All Replies (3)

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Hey there! It sounds like you're experiencing a specific issue with Outlook Mail on Firefox 116.0.1 in Windows 11. You're not alone; sometimes, certain websites might not work as expected due to compatibility or settings. Since it works fine in Firefox Private Browsing, it could be related to your extensions or cache. Give these a try: First, disable your extensions one by one to see if any are causing the problem. If that doesn't work, clear your browser cache and cookies. Lastly, ensure you have the latest Windows and Firefox updates. If the issue persists, reaching out to Outlook Mail support or checking Mozilla's support page for further assistance might help. Good luck, and I hope this gets you back on track with your emails!

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Isisombululo Esikhethiwe

Since the problem isn't happening in private browsing mode, the problem could be cookies or add-ons (if you don't allow them in private browsing).

You could try deleting cookies. If that doesn't work, try 'forgetting' the website. Right-click it in history and select "Forget about this site".

https://support.mozilla.org/en-US/kb/clear-cookies-and-site-data-firefox https://support.mozilla.org/en-US/kb/delete-browsing-search-download-history-firefox#w_remove-a-single-website-from-your-history


Otherwise, try restarting in troubleshoot mode.

https://support.mozilla.org/en-US/kb/diagnose-firefox-issues-using-troubleshoot-mode https://support.mozilla.org/en-US/kb/troubleshoot-extensions-themes-to-fix-problems https://support.mozilla.org/en-US/kb/troubleshoot-issues-related-to-add-ons

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Thanks Guys....apparently my ad blocker was causing the problem.....strange that it only affected the "normal" Firefox... I was able to use other browsers, and Outlook Mail worked ok. Whatever, I'm back to normal operation....thanks.