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Lolu chungechunge lwabekwa kunqolobane. Uyacelwa ubuze umbuzo omusha uma udinga usizo.

For some time, emails to any gmail account from our entire organization have been "undeliverable". Now it is starting with Hotmails. Must find a solution soon.

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a local IT has suggested the issue below might be the culprit?

https://www.youtube.com/watch?v=8V2nfKLzc84

We need to contact your email provider to ask if they can set up SPF and DKIM records for the blueocan.ca mail servers. These records currently do not exist or need updating. Google is now starting to block messages to gmail users sent from mail servers without these records in place to prevent phishing and security breaches.

a local IT has suggested the issue below might be the culprit? https://www.youtube.com/watch?v=8V2nfKLzc84 We need to contact your email provider to ask if they can set up SPF and DKIM records for the blueocan.ca mail servers. These records currently do not exist or need updating. Google is now starting to block messages to gmail users sent from mail servers without these records in place to prevent phishing and security breaches.

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Ok, I am more than a little lost. It might be a rtypo thing, but blueocan.ca is not a registered domain on the internet! https://who.is/whois/blueocan.ca