Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Lolu chungechunge lwabekwa kunqolobane. Uyacelwa ubuze umbuzo omusha uma udinga usizo.

Firefox often crashing on exit

  • 2 uphendule
  • 0 zinale nkinga
  • 50 views
  • Igcine ukuphendulwa ngu shopping29

more options

Firefox very often crashes on exit. It's been doing it for some time now, but am not sure exactly when it started.

I have updated to the latest version 113.0.2 (64 bit), am on Windows 10 which is also up to date. I have tried clearing the cache.

Latest report id is bp-b9101836-487e-483f-b16f-f86620230526

Firefox very often crashes on exit. It's been doing it for some time now, but am not sure exactly when it started. I have updated to the latest version 113.0.2 (64 bit), am on Windows 10 which is also up to date. I have tried clearing the cache. Latest report id is bp-b9101836-487e-483f-b16f-f86620230526

Isisombululo esikhethiwe

Thank you. I didn't have Firefox set to clear history on closure but weirdly the advice in https://support.mozilla.org/bm/questions/1375818 (which seems to be similar to what you say) worked.

Funda le mpendulo ngokuhambisana nalesi sihloko 👍 0

All Replies (2)

more options

In case you use "Clear history when Firefox closes", try to disable this feature.


You can create a new profile as a quick test to see if your current profile is causing the problem.

See "Creating a profile":

If the new profile works, you can transfer files from a previously used profile to the new profile, but be cautious not to copy corrupted files to avoid carrying over problems.

more options

Isisombululo Esikhethiwe

Thank you. I didn't have Firefox set to clear history on closure but weirdly the advice in https://support.mozilla.org/bm/questions/1375818 (which seems to be similar to what you say) worked.