XUL Runner error from latest update on 5 16 2023
Can't get on Firefox since latest update.
Error: Platform version 112.o.2 is not compatible with minversion >=113.0.1 Maxversion <= 113.0.1
Please advise. Thx
All Replies (2)
Try to download full installer from https://www.mozilla.org/firefox/all/#product-desktop-release and install it.
An error message about XPCOM missing or about platform version usually happens because of a failed Firefox update that left you with a mixture of old and updated files in the Firefox program folder. This can happen in case security software was keeping a handle of some of the files in the Firefox program folder preventing Firefox from replacing all the files. You need to do a clean reinstall and remove the Firefox program folder to ensure that all files are replaced. You may have to disable security software temporarily in case the problem persists.