If you receive "An Error Occurred" message while posting on our platform, please bear with us as we are trying to fix this issue. Alternatively, you can reach out to @FirefoxSupport on Twitter/X.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Lolu chungechunge lwabekwa kunqolobane. Uyacelwa ubuze umbuzo omusha uma udinga usizo.

Age error when accessing websites through google

  • Akukho zimpendulo
  • 0 zinale nkinga
  • 8 views
more options

When I try to open websites from a google search, I get this error:


Can't access this service

This service is unavailable for Google Workspace for Education users marked as under the age of 18 by their administrator. Learn more


  • This doesn't happen with chrome.
  • If I enter a website directly in to the search bar, I am able to open the website; I just can't open it when going through google.
  • If I go through duckduckgo, I can open the website directly.
  • This doesn't happen for all websites, but the ones it happens to is weird. Today it was the Red Cross blood donation website.
  • I am over 18 and am noted as such in my google account and in my firefox account; I just double checked.
  • I am working on a PC using Windows 11 Pro. Firefox is up to date. I only have 2 extensions, neither of which block sites.
  • I tried going through google and accessing admin rights, can't do that so apparently I don't have admin rights through google. But again, I can open websites through google using chrome, just not firefox.
When I try to open websites from a google search, I get this error: ------------------------------------------------------------ Can't access this service This service is unavailable for Google Workspace for Education users marked as under the age of 18 by their administrator. Learn more ------------------------------------------------------------ * This doesn't happen with chrome. * If I enter a website directly in to the search bar, I am able to open the website; I just can't open it when going through google. * If I go through duckduckgo, I can open the website directly. * This doesn't happen for all websites, but the ones it happens to is weird. Today it was the Red Cross blood donation website. * I am over 18 and am noted as such in my google account and in my firefox account; I just double checked. * I am working on a PC using Windows 11 Pro. Firefox is up to date. I only have 2 extensions, neither of which block sites. * I tried going through google and accessing admin rights, can't do that so apparently I don't have admin rights through google. But again, I can open websites through google using chrome, just not firefox.