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Lolu chungechunge lwabekwa kunqolobane. Uyacelwa ubuze umbuzo omusha uma udinga usizo.

The requested service is temporarily unavailable

  • 7 uphendule
  • 1 inale nkinga
  • 711 views
  • Igcine ukuphendulwa ngu cor-el

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Using my PC, I am clicking on this URL: https://schoolgateway.westminster.org.uk/?page_id=7. Firefox responds with "The requested service is temporarily unavailable. It is either overloaded or under maintenance. Please try later." Every time. Using Firefox for Android on my phone: same result. I have tried Troubleshoot Mode on my PC: same result. And yet Safari, Chrome, Edge and Brave all load the web page correctly with no error message.

What am I doing wrong?

Using my PC, I am clicking on this URL: https://schoolgateway.westminster.org.uk/?page_id=7. Firefox responds with "The requested service is temporarily unavailable. It is either overloaded or under maintenance. Please try later." Every time. Using Firefox for Android on my phone: same result. I have tried Troubleshoot Mode on my PC: same result. And yet Safari, Chrome, Edge and Brave all load the web page correctly with no error message. What am I doing wrong?

Isisombululo esikhethiwe

The website works for me via an open HTTP connection, so try to create an "off" exception for HTTPS-Only Mode via "Settings -> Privacy & Security -> HTTPS-Only Mode -> Manage Exceptions".


Funda le mpendulo ngokuhambisana nalesi sihloko 👍 0

All Replies (7)

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I get the same result. I have tried adding the domain to the following preference in about:config to no effect. network.trr.excluded-domains The following are FYI only as they don't seem to be relevant.

https://wiki.mozilla.org/Trusted_Recursive_Resolver#DNS-over-HTTPS_Prefs_in_Firefox https://support.mozilla.org/en-US/kb/firefox-dns-over-https https://support.mozilla.org/en-US/kb/dns-over-https-doh-faqs

See also https://support.mozilla.org/en-US/kb/firefox-cant-load-websites-other-browsers-can

Okulungisiwe ngu Terry

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Isisombululo Esikhethiwe

The website works for me via an open HTTP connection, so try to create an "off" exception for HTTPS-Only Mode via "Settings -> Privacy & Security -> HTTPS-Only Mode -> Manage Exceptions".


Okulungisiwe ngu cor-el

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Thank you, Terry.

Cor-el: thank you. I also found that the problem went away when I turned off HTTPS-only mode altogether, so this feature is clearly the problem.

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Note that exceptions do not work in Private Browsing mode and in PB mode the only option is to disable HTTPS-Only Mode entirely as far a I managed to get it working in PB mode.

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Cor-el: thank you again, much appreciated. However, I do not think that work-arounds are good enough here. Firefox is saying that the website is unavailable, which it isn't. It should be saying that the website does not offer a safe connection via HTTPS and should allow the user to proceed if he or she wishes. It is clearly a bug, and I have now reported it via Bugzilla.

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For reference:

  • 1821012 - "requested service is temporarily unavailable" message in HTTPS-only mode
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This is a problem with how the server responds to a secure connection. If there is a response then Firefox assumes the HTTPS is supported.