Firefox windows crashing., and it is SLOW to respond
Using 110.0.1 64 bit .. Clean Install Windows 10, 32 gb memory, 1 tb m2 ssd on a ROG Mb 2070 video card
Since the last update Firefox is slow, it hangs - gives the stupid error code 'this is embarrassing', if you walk away from the terminal to do other work and come back the window freezes, mouse moves everywhere but clicking does nothing. This is more than frustrating because have to re open all the windows waiting. and for you guys information the only thing running is adblock as far as an extension is concerned. Not only that. if I run ookla speed test through this version of the browser its no where near the speed I pay for, upload is near 789 and download 10. If I keep Firefox running and open an Edge page and run the same speed test from edge I get 805 and 39.88
What gives, why the heck are you so much slower and why are your updates so often and then causing the thing to hang... ? I am frustrated to the point of now switching out of Firefox, remember Netscape? well you all are fast meeting the same goals . unreliable and slow.
All Replies (1)
We're sorry to hear that Firefox is crashing. In order to assist you better, please follow the steps below to provide us crash IDs to help us learn more about your crash.
The crash report is several pages of data. We need the report numbers to see the whole report.
- Enter about:crashes in the Firefox address bar and press Enter. A list of Submitted/Unsubmitted Crash Reports will appear, similar to the one shown below.
- Copy the 5 most recent Submitted Report IDs that start with bp- and then go back to your forum question and paste those IDs into the "Post a Reply" box.
Note: If a recent Report ID does not start with bp- click on it to submit the report.
(Please don't take a screenshot of your crashes, just copy and paste the IDs. The below image is just an example of what your Firefox screen should look like.)
Thank you for your help!
More information and further troubleshooting steps can be found in the Troubleshoot Firefox crashes (closing or quitting unexpectedly) article.