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FIREFOX UPDATE WON'T LET ME LOG INTO 2 SITES

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  • Igcine ukuphendulwa ngu judiellen

judiellen
judiellen
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I no longer can log into Walgreens but I can on Edge (who I HATE) I've tried the following: 1. Close Firefox and reopen it. 2. Tried reboot my computer 3. Cleared cookies. 4. Clear cache. WALGREENS.COM: I get a red pop up that states "We are sorry for the inconvenience, but this service is currently unavailable.

MICHAELS.COM: (firefox has the password saved) when I use that login, it just brings me back to the Michaels home page but I am not logged in. If I manual type it all in.... it gives me this: Access Denied You don't have permission to access "http://www.michaels.com/Account?" on this server. Reference #18.8ef4d517.1674517774.411c3b08

I would really prefer to stay with Firefox and I have used it for years (as well as Thunderbird) but it is really insane that I have to go to Edge every week to place orders.

Any help would be greatly appreciate.

I no longer can log into Walgreens but I can on Edge (who I HATE) I've tried the following: 1. Close Firefox and reopen it. 2. Tried reboot my computer 3. Cleared cookies. 4. Clear cache. WALGREENS.COM: I get a red pop up that states "We are sorry for the inconvenience, but this service is currently unavailable. MICHAELS.COM: (firefox has the password saved) when I use that login, it just brings me back to the Michaels home page but I am not logged in. If I manual type it all in.... it gives me this: Access Denied You don't have permission to access "http://www.michaels.com/Account?" on this server. Reference #18.8ef4d517.1674517774.411c3b08 I would really prefer to stay with Firefox and I have used it for years (as well as Thunderbird) but it is really insane that I have to go to Edge every week to place orders. Any help would be greatly appreciate.

All Replies (2)

cor-el
cor-el
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This issue can be caused by corrupted cookies or blocked cookies.

  • check the permissions for the domain in the currently selected tab in "Tools -> Page Info -> Permissions"

You can try these steps in case of issues with webpages:

You can reload webpage(s) and bypass the cache to refresh possibly outdated or corrupted files.

  • hold down the Shift key and left-click the Reload button
  • press "Ctrl + F5" or press "Ctrl + Shift + R" (Windows,Linux)
  • press "Command + Shift + R" (Mac)

Clear the Cache and remove the Cookies for websites that cause problems via the "3-bar" Firefox menu button (Settings).

"Remove the Cookies" for websites that cause problems:

  • Settings -> Privacy & Security
    Cookies and Site Data: "Manage Data"

"Clear the Cache":

  • Settings -> Privacy & Security
    Cookies and Site Data -> Clear Data -> [X] Cached Web Content -> Clear

Start Firefox in Troubleshoot Mode to check if one of the extensions ("3-bar" menu button or Tools -> Add-ons -> Extensions) or if hardware acceleration or if userChrome.css/userContent.css is causing the problem.

  • switch to the DEFAULT theme: "3-bar" menu button or Tools -> Add-ons -> Themes
  • do NOT click the "Refresh Firefox" button on the Troubleshoot Mode start window

Helpful?

judiellen
judiellen Umnikazi wombuzo
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I did all as above. It worked with Michaels but not with Walgreens. Odd part is, I need Walgreens more than Michaels.

Can you tell me.... I have firefox memorize some of my logins, when I deleted the cache, did I loose those?

Helpful?

Buza umbuzo

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