Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Lolu chungechunge lwabekwa kunqolobane. Uyacelwa ubuze umbuzo omusha uma udinga usizo.

Webcam suddenly not working in main profile

  • Akukho zimpendulo
  • 0 zinale nkinga
  • 6 views
more options

So basically Firefox updated itself yesterday. And since it did I have not been able to use the webcam (which I need to use on a daily basis in Google Meet). I tried using Chrome to see if it worked and it did, I just prefer using Firefox.

But then I started looking for information that might help and I found out about the New Profile feature which I did not know about. I made a New Profile and when I tried using the camera it actually did work there.

What am I doing wrong with the original profile? I have not changed any settings, is it possible it just changed on its own? And how can I restore it to how it was? I already tried re-installing Firefox a couple of times yesterday and nothing worked. I uninstalled it and installed it back again and the problem persisted. I deleted cache and cookies and still the problem persisted.

Please help! Thanks a lot

So basically Firefox updated itself yesterday. And since it did I have not been able to use the webcam (which I need to use on a daily basis in Google Meet). I tried using Chrome to see if it worked and it did, I just prefer using Firefox. But then I started looking for information that might help and I found out about the New Profile feature which I did not know about. I made a New Profile and when I tried using the camera it actually did work there. What am I doing wrong with the original profile? I have not changed any settings, is it possible it just changed on its own? And how can I restore it to how it was? I already tried re-installing Firefox a couple of times yesterday and nothing worked. I uninstalled it and installed it back again and the problem persisted. I deleted cache and cookies and still the problem persisted. Please help! Thanks a lot

Okulungisiwe ngu roxandara