Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Lolu chungechunge lwabekwa kunqolobane. Uyacelwa ubuze umbuzo omusha uma udinga usizo.

Download issues

  • 3 uphendule
  • 0 zinale nkinga
  • 24 views
  • Igcine ukuphendulwa ngu Paul

tonynicer67
tonynicer67
more options

Hi,

Since using the most recent Firefox update (108.0.01) for iOS I'm experiencing the following download problems: all downloading files - video, jpeg's, etc - are automatically paused after one or two seconds. In some cases 'retry download' will help but not every time.

I this a known issue for this update? To pre-answer some potential causes: - I've tried the same downloads on alternative browsers without any problems - there is no problem with free disk space - I've restarted Firefox several times as well as my computer

Many thanks in advance for your help!

Tony

Hi, Since using the most recent Firefox update (108.0.01) for iOS I'm experiencing the following download problems: all downloading files - video, jpeg's, etc - are automatically paused after one or two seconds. In some cases 'retry download' will help but not every time. I this a known issue for this update? To pre-answer some potential causes: - I've tried the same downloads on alternative browsers without any problems - there is no problem with free disk space - I've restarted Firefox several times as well as my computer Many thanks in advance for your help! Tony

All Replies (3)

Paul
Paul
  • Moderator
  • Top 10 Contributor
more options

Hi

You mention your computer, but you are askinga bout this issue in the forum for iOS devices. Which device are you having this problem on?

If you are using an iOS device, are you using WiFi or mobile data?

tonynicer67
tonynicer67 Umnikazi wombuzo
more options

Hi,

Thanks for asking but I already managed to solve the issue myself: there was a problem with one of the add-ons - Jdownloader was interfering with Video Downloadhelper. After disabling Jdownloader everything worked fine again!

Happy New Year!

Paul
Paul
  • Moderator
  • Top 10 Contributor
more options

Happy New Year!

I am glad to hear that your problem has been resolved. If you haven't already, please select the answer that solves the problem. This will help other users with similar problems find the solution.

Thank you for contacting Mozilla Support.