Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Lolu chungechunge lwabekwa kunqolobane. Uyacelwa ubuze umbuzo omusha uma udinga usizo.

Problem updating Thunderbird Portable

  • 1 baphendule
  • 1 inale nkinga
  • 8 views
  • Igcine ukuphendulwa ngu Matt

more options

Dear Madam or Sir (Lady 1st): Thank you for your help.

I use Thunderbird Portable (V.91.13.0) on a USB key on a laptop under Windows 11. I received an update message "Cannot update automatically. Please down load, and we'll help you step-by-step." But, there's no clear instruction: how to update on a USB.

I downloaded V.102.3.0, turned off my TBP (as instructed), and then installed it. However, the desktop version on V.102.3.0 was mixed up with the TBP on the USB key. In other words, there're both <Thunderbird.exe> and <ThunderbirdPortable.exe> in the same folder. I managed to uninstall only the TB-V.102.3.0, so as to get back to TBP-V91.13.0.

I remembered, then, I could update while running the TBP by clicking on [HELP] > [About Thunderbird], then found a button: [Check for Update] in the popped up window. When I clicked it, the updating was automatically started. Today, however, I cannot find [Check for Update] there (Please see the attached photo). Could you kindly show me where I can find it? Also, could you kindly tell me how to update TB on the Portable App?

Kind Regards.

Dear Madam or Sir (Lady 1st): Thank you for your help. I use Thunderbird Portable (V.91.13.0) on a USB key on a laptop under Windows 11. I received an update message "Cannot update automatically. Please down load, and we'll help you step-by-step." But, there's no clear instruction: how to update on a USB. I downloaded V.102.3.0, turned off my TBP (as instructed), and then installed it. However, the desktop version on V.102.3.0 was mixed up with the TBP on the USB key. In other words, there're both <Thunderbird.exe> and <ThunderbirdPortable.exe> in the same folder. I managed to uninstall only the TB-V.102.3.0, so as to get back to TBP-V91.13.0. I remembered, then, I could update while running the TBP by clicking on [HELP] > [About Thunderbird], then found a button: [Check for Update] in the popped up window. When I clicked it, the updating was automatically started. Today, however, I cannot find [Check for Update] there (Please see the attached photo). Could you kindly show me where I can find it? Also, could you kindly tell me how to update TB on the Portable App? Kind Regards.
Ama-screenshot ananyekiwe

All Replies (1)

more options

Questions about portable apps need to be directed to portable apps. While they may be using Thunderbird in their wrapper, we do not support it. Especially any7thing specific to portable like updating portable apps.

AS the updates are throttled, it may be some days before you get offered the update again. as far as today goes you were not offered an update. hence the check returning "up to date"

Reports that AVG and Avast are both blocking successful downloads of updates resulting in a please download an updated version messages.