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Signing into Firefox after resetting my laptop

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  • Igcine ukuphendulwa ngu Jamie Willis

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Hi there I reset my pc I know my username and password to my login here but not letting me sign into gmail (given I might have used Firefox's password generator thingy and I can't login and I've got my important websites signed into that login, thoughts on how to reset my password?. I want that one as I've spent £££ on Patreon and that and building my custom Firefox account :(

Hi there I reset my pc I know my username and password to my login here but not letting me sign into gmail (given I might have used Firefox's password generator thingy and I can't login and I've got my important websites signed into that login, thoughts on how to reset my password?. I want that one as I've spent £££ on Patreon and that and building my custom Firefox account :(

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Still nothing?

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Hi Jamie, this thread includes all the places to look that we can think of. You could ask to have someone double-check your searches and see whether they have the same results.

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I'll try that

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Still nothing

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I don't have any other ideas. Have you been able to regain access to Gmail through a password recovery?

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I'll try it that I'll let you know

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I got the code from another gmail account send the code to said e:mail account then put it but no fmveteran account came up :(

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Does it work any better if you install Google Chrome and try there? If not, you might need help from Google support to get into your regular Gmail account.

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I've got google chrome installed

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Are you able to sign in to your Gmail account in Chrome?

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I've run out on attempts to sign in

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Google must have some method of account recovery. Hopefully.

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Yeah but no contact on their website it's like another forum like here and getting nowhere

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Any more ideas?

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I don't have any more ideas, sorry. I hope you can get Google's attention somehow.

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Ok thanks

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I'm guessing I'll have to start again then it's weird that I can sign into support but not gmail?

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Jamie Willis said

I'm guessing I'll have to start again then it's weird that I can sign into support but not gmail?

Hi Jamie, it sounds like your Firefox Account (used for Support) has your GMail address as your primary email address. Your primary address will be used to confirm certain actions taken with your Firefox Account, such as adding a new device or a second email address. But you do not need to be signed in to your GMail account for routine use of your Firefox Account.

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I've tried to contact Gmail on how to access it but still tearing my hair out as I can't use my new debit card to pay for my new Patreon pledges on my new account I'm using Chrome I might move back to Firefox :) any other fixes?

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