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Some sub folders don't show up after 102.3.0 update

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After updating to 102.3.0, my desktop Thunderbird no longer shows a number of sub-folders it once showed. Some sub folders, however, seem to be showing just fine. I cannot discern a difference between what did and didn't show up. I can see all my folders and sub-folders in my webmail (Rackspace). It's very hard to understand what might be causing this. I tried a number of things to no avail:

1. Tried re-naming and removing an special characters 2. Tried moving them to new folders or moving them out and back again on webmail 3. Tried creating a new folder on desktop Thunderbird and moving sub-folders into that on webmail 4. Restarted Thunderbird any number of times and after each above change

None of the above worked. Though strangely *once* when I created a new folder on webmail and moved a sub-folder into it, it then showed up on desktop Thunderbird. Doing the same thing again to another sub-folder did not work. SO PUZZLING.

Please help! Any guidance or a bug fix please developers, would be SO appreciated. I know you all work hard and I appreciate your open service so much. Dedicated user for more than a decade, easily!

After updating to 102.3.0, my desktop Thunderbird no longer shows a number of sub-folders it once showed. Some sub folders, however, seem to be showing just fine. I cannot discern a difference between what did and didn't show up. I can see all my folders and sub-folders in my webmail (Rackspace). It's very hard to understand what might be causing this. I tried a number of things to no avail: 1. Tried re-naming and removing an special characters 2. Tried moving them to new folders or moving them out and back again on webmail 3. Tried creating a new folder on desktop Thunderbird and moving sub-folders into that on webmail 4. Restarted Thunderbird any number of times and after each above change None of the above worked. Though strangely *once* when I created a new folder on webmail and moved a sub-folder into it, it then showed up on desktop Thunderbird. Doing the same thing again to another sub-folder did not work. SO PUZZLING. Please help! Any guidance or a bug fix please developers, would be SO appreciated. I know you all work hard and I appreciate your open service so much. Dedicated user for more than a decade, easily!