Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Lolu chungechunge lwabekwa kunqolobane. Uyacelwa ubuze umbuzo omusha uma udinga usizo.

repeated requests to create new profile

  • Akukho zimpendulo
  • 0 zinale nkinga
  • 7 views
more options

I have used Firefox and kept it updated for years. Today, when I tried to open it, I got this message:

Using an older version of Firefox can corrupt bookmarks and browsing history already saved to an existing Firefox profile. To protect your information, create a new profile for this installation of Firefox.

Seemed odd, but I created a new profile and synced my bookmarks etc. But when I restarted it, I got the same message. I can't troubleshoot because I can't get past this message.

I didn't add anything that I can recall or change any settings, so I don't understand what's going on.

Mac ios Montery 12.5.1



edit: moved thread from Firefox for iOS (for iPhone/iPad) to Firefox section as you have macOS.

I have used Firefox and kept it updated for years. Today, when I tried to open it, I got this message: Using an older version of Firefox can corrupt bookmarks and browsing history already saved to an existing Firefox profile. To protect your information, create a new profile for this installation of Firefox. Seemed odd, but I created a new profile and synced my bookmarks etc. But when I restarted it, I got the same message. I can't troubleshoot because I can't get past this message. I didn't add anything that I can recall or change any settings, so I don't understand what's going on. Mac ios Montery 12.5.1 edit: moved thread from Firefox for iOS (for iPhone/iPad) to Firefox section as you have <b>macOS</b>.
Ama-screenshot ananyekiwe

Okulungisiwe ngu James