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Lolu chungechunge lwabekwa kunqolobane. Uyacelwa ubuze umbuzo omusha uma udinga usizo.

Captcha hidden with a screen

  • 4 uphendule
  • 0 zinale nkinga
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  • Igcine ukuphendulwa ngu cor-el

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I am using Firefox ESR 102.2.0 version which I updated yesterday. Now when I try to login to my account on "https://myaccount.hdfclife.com/login", the captcha is covered and I can not read it. See the attached file.

It was working fine in the previous esr release 102.1.0. I have tested it with a new profile and captcha is visible in 102.2.0 version.

My query is about the cause of this issue and how can I fix it. I have checked and found that this issue does not appear on other websites. If there is an issue with the profile it should be with other websites which is not the case.

Please help

I am using Firefox ESR 102.2.0 version which I updated yesterday. Now when I try to login to my account on "https://myaccount.hdfclife.com/login", the captcha is covered and I can not read it. See the attached file. It was working fine in the previous esr release 102.1.0. I have tested it with a new profile and captcha is visible in 102.2.0 version. My query is about the cause of this issue and how can I fix it. I have checked and found that this issue does not appear on other websites. If there is an issue with the profile it should be with other websites which is not the case. Please help
Ama-screenshot ananyekiwe

All Replies (4)

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That's quite odd. So that green is what you see instead of the numbers/letters for the captcha?

And it only happens with that specific profile on ESR 102.2?

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Isisombululo Esikhethiwe

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Thanks @Cor-el and @mike

I have been using FireFox ESR 102.1 and it was not throwing any issue with captcha. Once I updated to version 102.2 I faced this issue only on one particular site.

Any way, If I disable "Resist Fingerprinting" the captcha appears. I don't remember if this setting was "on" earlier or it got activated with 102.2 version. One more change happened that a new site was launched for this particular website recently. On the earlier website there was no issue with captcha. So may be something has changed at their end.

Thanks to both of you.

Okulungisiwe ngu AjayC

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When "Resist Fingerprinting" is enabled you get issues with canvas extract being blocked and images drawn on canvas get hidden and show some random pixels instead. Using canvas for the captcha on this website might be a recent change if this worked before.