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PDF displaying as blank document.

  • 2 uphendule
  • 0 zinale nkinga
  • 7 views
  • Igcine ukuphendulwa ngu Dale_J_Souza

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We are on version 103.0.1 and have started having a problem with the PDF viewer showing blank documents. If you download the document is is good. How can we get the document to open correctly in the viewer.

We are on version 103.0.1 and have started having a problem with the PDF viewer showing blank documents. If you download the document is is good. How can we get the document to open correctly in the viewer.

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URL of the problem site? If this is login to see then a site that is public that show the same issues to others to check.

Helpful?

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I am with the US Courts and this is a document that an attorney has filed on a case. I believe that it may have something to do with how the attorney created the document when he scanned it. We are checking with the attorney to see if we can find what he used to scan it and if he used a specific software package.

Helpful?

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