On Monday September 25th from 10PM EDT - 12AM EDT (2AM UTC - 4AM UTC on September 26th), we will be performing system maintenance on the Firefox Accounts databases for two hours. During the maintenance window, there will be brief periods of a few minutes where users will not be able to login to their accounts. Please try again at a later time.

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Lolu chungechunge lwabekwa kunqolobane. Uyacelwa ubuze umbuzo omusha uma udinga usizo.

No access to mail

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  • 1 inale nkinga
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  • Igcine ukuphendulwa ngu Paul

atom3
atom3
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Hi. How can I change the email in my account if I do not have access to tge mail? The mail service has ceased to exist and, of corse, I cannot receive any confirmation codes.

Hi. How can I change the email in my account if I do not have access to tge mail? The mail service has ceased to exist and, of corse, I cannot receive any confirmation codes.

All Replies (1)

Paul
Paul
  • Top 10 Contributor
  • Moderator
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Hi

If you are unable to access the email account that you used to set up your Firefox account, it will not be possible to change the email address as we will be unable to verify your identity. You will need to set up a new Firefox Account.