Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Videos are not loading and Reddit is sometimes slow

  • 4 uphendule
  • 0 zinale nkinga
  • 61 views
  • Igcine ukuphendulwa ngu Franz3

more options

Hey, Twitch dosnt work for me (error #4000) and neither do Reddit videos. Pictures and Youtube works and I could not find a solution online. Thank you for providing this awsome browser. please keep fighting for privacy.

Hey, Twitch dosnt work for me (error #4000) and neither do Reddit videos. Pictures and Youtube works and I could not find a solution online. Thank you for providing this awsome browser. please keep fighting for privacy.

Isisombululo esikhethiwe

franz.all said

Hey, Twitch dosnt work for me (error #4000) and neither do Reddit videos. Pictures and Youtube works and I could not find a solution online.

Do you by chance have a K or KN edition of Windows 10 ? https://support.mozilla.org/en-US/kb/fix-video-audio-problems-firefox-windows

If so then you may not have Media Feature Pack installed which includes things like codecs needed in order to fully support HTML5 players in Firefox. HTML5 players is used for video, audio and even games on sites including Twitch and Youtube. You may think well Youtube seems to work fine. However you may be more limited more so with live streams or recently uploaded YT vids in viewing them.

Funda le mpendulo ngokuhambisana nalesi sihloko 👍 1

All Replies (4)

more options

Twitch URL and screenshot of the error. Also URL of Reddit error with screenshot.

Helpful?

more options

I suggest a web search for the Twitch error. There are many articles on the subject.

What happens when you try to play a video on Reddit?

Okulungisiwe ngu Terry

Helpful?

more options

Isisombululo Esikhethiwe

franz.all said

Hey, Twitch dosnt work for me (error #4000) and neither do Reddit videos. Pictures and Youtube works and I could not find a solution online.

Do you by chance have a K or KN edition of Windows 10 ? https://support.mozilla.org/en-US/kb/fix-video-audio-problems-firefox-windows

If so then you may not have Media Feature Pack installed which includes things like codecs needed in order to fully support HTML5 players in Firefox. HTML5 players is used for video, audio and even games on sites including Twitch and Youtube. You may think well Youtube seems to work fine. However you may be more limited more so with live streams or recently uploaded YT vids in viewing them.

Helpful?

more options

Thank you a lot

Helpful?

Buza umbuzo

Kufanele ulogele ukungena ku-akhawunti yakho ukuze uphendule amaphosti. Uyacelwauqale umbuzo omusha, uma ungekabi nayo i-akhawunti namanje.