
Lost information
I had to reset my Dell computer and it had Firefox on it. I lost everything on it. Can I get it back?
All Replies (7)
First off what do you mean reset? Some clarification is needed here.
I'll try to remember exactly what happened. on the screen it came up would you like to restart your computer It was Microsoft and it gave options and I took the startup repair and went to troubleshoot. My computer had been running real slow and a website like ESPN crashed a few times
You can check if you have a "C:\Windows.old" folder with your previous personal data.
Did it use the restore back to last working image?
I don't remember if it said last working image,, I don't think so.
It doesn't look like I have those folders. I lost Microsoft edge also
Windows uses that terminology when if something goes wrong and ask to restore to last working when restoring images.