Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Lolu chungechunge lwabekwa kunqolobane. Uyacelwa ubuze umbuzo omusha uma udinga usizo.

Gmail browser mail timeout or disconnect

  • 1 baphendule
  • 1 inale nkinga
  • 4 views
  • Igcine ukuphendulwa ngu cor-el

Jared Jordan
Jared Jordan
more options

Recently got a new computer. Log in to gmail and after about 5 to 10 minutes of being in gmail I get an error message saying the connection failed and it must reconnect. Its not a internet issue. I can still go other places in a browser or have access to anything on the network. It is only Gmail. This didn't happen before on my old computer. I have reinstalled Firefox, gutted and reinstalled Firefox, tried it with a new profile. Tried it with the profile from my old computer. I cannot get it to stop. I found a setting online for HTTP time out for Firefox. I did increase that time out to 10 minutes but that did not seem to resolve the issue. It isn't a network connectivity issue from what I can tell as I don't lose internet or have any issue access other resources both locally or on the internet.

Recently got a new computer. Log in to gmail and after about 5 to 10 minutes of being in gmail I get an error message saying the connection failed and it must reconnect. Its not a internet issue. I can still go other places in a browser or have access to anything on the network. It is only Gmail. This didn't happen before on my old computer. I have reinstalled Firefox, gutted and reinstalled Firefox, tried it with a new profile. Tried it with the profile from my old computer. I cannot get it to stop. I found a setting online for HTTP time out for Firefox. I did increase that time out to 10 minutes but that did not seem to resolve the issue. It isn't a network connectivity issue from what I can tell as I don't lose internet or have any issue access other resources both locally or on the internet.
Ama-screenshot ananyekiwe

All Replies (1)

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
more options

This could be a problem with the TLS 1.3 Early Data feature also known as Zero Round Trip Time Resumption (0rtt). You can try to set security.tls.enable_0rtt_data = false on the about:config page to disable this feature until this is fixed by Google or Mozilla to see if that helps.

See also: