Izimpendulo zakamuva ze-Grey box with options everytime I click anywhere on screenhttps://support.mozilla.org/zu/questions/13772682022-05-17T22:29:22-07:00Do you have settings in the mouse driver software that counld cause this ?
Can you try a differ2022-05-17T22:29:22-07:00cor-elhttps://support.mozilla.org/zu/questions/1377268#answer-1506031<p>Do you have settings in the mouse driver software that counld cause this&nbsp;?
Can you try a different mouse in case there is a hardware problem with your current mouse&nbsp;?
</p>Yes, it happens every time I left click with my mouse.
2022-05-17T21:29:18-07:00hbeckilhttps://support.mozilla.org/zu/questions/1377268#answer-1506025<p>Yes, it happens every time I left click with my mouse.
</p>Do you mean that the context menu opens without you using thiht mouse button or are you using a touc2022-05-17T21:23:25-07:00cor-elhttps://support.mozilla.org/zu/questions/1377268#answer-1506023<p>Do you mean that the context menu opens without you using thiht mouse button or are you using a touch pad and posibly inadvertenly trigger the right-click context menu&nbsp;?
</p>Hi Terry, I tried that too.
I just can't figure out what else to try.
2022-05-17T20:29:03-07:00hbeckilhttps://support.mozilla.org/zu/questions/1377268#answer-1506011<p>Hi Terry, I tried that too.
I just can't figure out what else to try.
</p>Perhaps check your mouse settings on Windows. You may have right-click automatically enabled.
2022-05-17T12:19:16-07:00auckldrhttps://support.mozilla.org/zu/questions/1377268#answer-1505931<p>Perhaps check your mouse settings on Windows. You may have right-click automatically enabled.
</p>I tried all of the above, with the exception of disable hardware acceleration. It will not allow me2022-05-17T08:50:23-07:00hbeckilhttps://support.mozilla.org/zu/questions/1377268#answer-1505901<p>I tried all of the above, with the exception of disable hardware acceleration. It will not allow me to uncheck the box.
</p><p>The grey box still pops up with every mouse click.
</p>I don't get that window. I don't know why you are.
Many site issues can be caused by corrupt cookie2022-05-17T08:04:59-07:00fredmcd-hotmailhttps://support.mozilla.org/zu/questions/1377268#answer-1505890<p>I don't get that window. I don't know why you are.
</p><p><br>
Many site issues can be caused by corrupt cookies or cache&#46;
</p><p><strong>Warning&nbsp;! ! </strong> This will log you out of sites you're
logged in to&#46; You may also lose any settings
for that website&#46;
</p>
<ul><li> <a href="https://support&#46;mozilla&#46;org/en-US/kb/delete-cookies-remove-info-websites-stored" rel="nofollow">Delete cookies to remove the information websites have stored on your computer</a> {web link}
</li></ul>
<ul><li> <a href="https://support&#46;mozilla&#46;org/en-US/kb/how-clear-firefox-cache" rel="nofollow">How to clear the Firefox cache</a> {web link}
</li></ul>
<p>If there is still a problem,
</p><p><a href="https://support&#46;mozilla&#46;org/en-US/kb/diagnose-firefox-issues-using-troubleshoot-mode" rel="nofollow">Start Firefox using Troubleshoot(Safe) Mode</a> {web link}
</p><p>A small dialog should appear&#46; Click
<strong>Start In Troubleshoot(Safe) Mode</strong> (not Refresh)&#46;
Is the problem still there?
</p><p>While you are in Troubleshoot(Safe) mode;
</p><p>Try disabling graphics hardware acceleration in Firefox&#46; Since this feature was
added to Firefox it has gradually improved but there are still a few glitches&#46;
</p><p><em><a href="https://support&#46;mozilla&#46;org/en-US/kb/forum-response-disable-hardware-acceleration" rel="nofollow">How to disable Hardware Acceleration</a></em> {web link}
</p>That works until I click on the next thing, then the box is back.
2022-05-17T07:59:46-07:00hbeckilhttps://support.mozilla.org/zu/questions/1377268#answer-1505888<p>That works until I click on the next thing, then the box is back.
</p>Have you tried pressing the <Escape> key?
2022-05-17T07:52:56-07:00fredmcd-hotmailhttps://support.mozilla.org/zu/questions/1377268#answer-1505885<p>Have you tried pressing the &lt;Escape&gt; key?
</p>Please see attached screenshot
2022-05-17T02:11:10-07:00hbeckilhttps://support.mozilla.org/zu/questions/1377268#answer-1505815<p>Please see attached screenshot
</p>Note: If you have problems when uploading the image to this forum, you can use imgur. com or a simil2022-05-17T01:39:22-07:00fredmcd-hotmailhttps://support.mozilla.org/zu/questions/1377268#answer-1505799<p>Note: If you have problems when uploading the image to this forum, you can use imgur. com or a similar image host if the image appears to hang on upload, then add a link to the image. However, this may delay a response if the external link needs review by a moderator.
</p>Can you attach a screenshot?
https://support.mozilla.org/en-US/kb/how-do-i-create-screenshot-my-pro2022-05-17T00:13:15-07:00cor-elhttps://support.mozilla.org/zu/questions/1377268#answer-1505763<p>Can you attach a screenshot?
</p>
<ul><li><a href="https://support.mozilla.org/en-US/kb/how-do-i-create-screenshot-my-problem" rel="nofollow">https://support.mozilla.org/en-US/kb/how-do-i-create-screenshot-my-problem</a>
</li><li>use a compressed image type like PNG or JPG to save the screenshot
</li></ul>
<p>Start Firefox in <b>Troubleshoot Mode</b> to check if one of the extensions ("3-bar" menu button or Tools -&gt; Add-ons -&gt; Extensions) or if <b>hardware acceleration</b> or <b>userChrome.css</b> is causing the problem.
</p>
<ul><li>switch to the DEFAULT theme: "3-bar" menu button or Tools -&gt; Add-ons -&gt; Themes
</li><li>do NOT click the "Refresh Firefox" button on the Troubleshoot Mode start window
</li></ul>
<ul><li><a href="https://support.mozilla.org/en-US/kb/diagnose-firefox-issues-using-troubleshoot-mode" rel="nofollow">https://support.mozilla.org/en-US/kb/diagnose-firefox-issues-using-troubleshoot-mode</a>
</li><li><a href="https://support.mozilla.org/en-US/kb/troubleshoot-extensions-themes-to-fix-problems" rel="nofollow">https://support.mozilla.org/en-US/kb/troubleshoot-extensions-themes-to-fix-problems</a>
</li></ul>