okay been losing passwords not able to figure out why i have talked to the hp omen support teams twice now in the last 3 months the first time resulted in a complete back to factory settings the second one was today hp case #5085372677 which found nothing on my end was wrong and they believe the problem start's here with firefox i am update with the latest firefox updates
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Losing passwords where and how? What are you using to save the passwords. Also if you factory resets everything is wiped clean.
In the event that the passwords information is lost, you should record all information in a separate text file somewhere else on your hard drive, or written down. You can easily copy and paste if you need to do so. If you are concerned about someone else looking at that file, you can compress it using a password.