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Lolu chungechunge lwabekwa kunqolobane. Uyacelwa ubuze umbuzo omusha uma udinga usizo.

Logins option are greyed out while history is enabled?

  • 11 uphendule
  • 1 inale nkinga
  • 23 views
  • Igcine ukuphendulwa ngu cor-el

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Firefox stopped filling in the passwords I had already saved and the login options are greyed out even if I'm not using private browsing. What's going on?

Firefox stopped filling in the passwords I had already saved and the login options are greyed out even if I'm not using private browsing. What's going on?
Ama-screenshot ananyekiwe

All Replies (11)

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Try checking your cookie and make sure that "delete cookies and site data when Firefox is closed" is turned off.

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If all fails, you can reinstall Firefox from here (Be sure to uninstall Firefox first): https://www.mozilla.org/en-US/firefox/download/thanks/

Okulungisiwe ngu Infinity__

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Infinity said

Try checking your cookie and make sure that "delete cookies and site data when Firefox is closed" is turned off.

I'm posting a larger screenshot with the cookies option

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Try reinstalling Firefox as the password options being greyed out is a bit suspicious. https://www.mozilla.org/en-US/firefox/download/thanks/

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Don't worry about loosing your data as long as you're signed into the browser and your account is synced properly.

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Or try updating the browser

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Infinity said

Try reinstalling Firefox as the password options being greyed out is a bit suspicious. https://www.mozilla.org/en-US/firefox/download/thanks/

I reinstalled firefox-esr, then uninstalled and tried with the current release, but the options are still greyed out

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Do you possible an active policy that disables the Password Manager ?

You can check the about:policies page (63+) to see if policies are active.

Do you possibly have other external Password Managers installed in Windows ?

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cor-el said

Do you possible an active policy that disables the Password Manager ? You can check the about:policies page (63+) to see if policies are active. Do you possibly have other external Password Managers installed in Windows ?

I can see the greyed out options are disabled in the policies, is there something I can do on my own or should I refer to my system admin?

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Go to your system admin and see what they say. It might be disabled due to a system policy set by your system admin.

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If you have a policy that disables the Password Manager and possibly other features in Firefox. then you will have to contact the system admin.