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Can't find browser hisoty on a mac

  • 1 baphendule
  • 1 inale nkinga
  • 4 views
  • Igcine ukuphendulwa ngu Chris Ilias

voiceman1
voiceman1
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Hi Support,

I tried to upgrade Firefox on my Mac. The file could not complete because it said it was either corrupted or incomplete. I then re-downloaded another Firefox update, but can't find my browser history.

Please help!! Thank you!

Alexander


edit bump: /moved thread from Firefox for iOS (iPhone/iPad) to (desktop) Firefox section since you have macOS.

Hi Support, I tried to upgrade Firefox on my Mac. The file could not complete because it said it was either corrupted or incomplete. I then re-downloaded another Firefox update, but can't find my browser history. Please help!! Thank you! Alexander edit bump: /moved thread from Firefox for iOS (iPhone/iPad) to (desktop) Firefox section since you have '''macOS'''.

Okulungisiwe ngu James

All Replies (1)

Chris Ilias
Chris Ilias
  • Moderator
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Hi Alexander, If Firefox starts up after an update without your bookmarks and other settings, check whether your data is available in a different profile:

Inside Firefox, type or paste about:profiles in the address bar and press Enter/Return to load it. The About Profiles page will open. This page should list at least one profile and could list many.

The profile that Firefox is currently using will show:
This is the profile in use and it cannot be deleted.

Please do not delete anything here; don't use any Remove buttons.

Do you have another profile named default or default-longnumber listed on this page? If so, you can check whether it is the one you were using recently by clicking its Launch profile in new browser button.

If it isn't what you want, simply close that new window.

If it IS what you want, click the Set as default profile button for that profile on the about:profiles page. Firefox will use it automatically at the next startup.

For more information see Recover user data missing after Firefox update.