I recently uninstalled Norton's from my computer
I quit using the internet vendor! Therefore the Norton which was free is no longer available to me. I removed it from my pc. But firefox says it's still active! How do I get rid of it?
Isisombululo esikhethiwe
Hi, it's possible that the uninstall didn't remove one of your add-ons. You can check the Add-ons page. Either:
- Ctrl+Shift+a (Mac: Command+Shift+a)
- "3-bar" menu button (or Tools menu) > Add-ons
- type or paste about:addons in the address bar and press Enter/Return
In the left column of the Add-ons page, click Extensions. On the right side, find the "Manage Your Extensions" heading.
If there is at least one extension before the next heading -- "Recommended Extensions" -- please continue:
Can you find a Norton add-on here? The ••• button will give you a menu with a Remove option. If that option is missing, we can suggest how to track it down on disk.
While you're there, cast a critical eye over the list below that heading. Any extensions Firefox installs for built-in features are hidden from this page, so everything listed here is your choice (and your responsibility) to manage. Anything suspicious or that you just do not remember installing or why? If in doubt, disable (or remove). For your privacy and security, don't let mystery programs linger here.
Success?
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Isisombululo Esikhethiwe
Hi, it's possible that the uninstall didn't remove one of your add-ons. You can check the Add-ons page. Either:
- Ctrl+Shift+a (Mac: Command+Shift+a)
- "3-bar" menu button (or Tools menu) > Add-ons
- type or paste about:addons in the address bar and press Enter/Return
In the left column of the Add-ons page, click Extensions. On the right side, find the "Manage Your Extensions" heading.
If there is at least one extension before the next heading -- "Recommended Extensions" -- please continue:
Can you find a Norton add-on here? The ••• button will give you a menu with a Remove option. If that option is missing, we can suggest how to track it down on disk.
While you're there, cast a critical eye over the list below that heading. Any extensions Firefox installs for built-in features are hidden from this page, so everything listed here is your choice (and your responsibility) to manage. Anything suspicious or that you just do not remember installing or why? If in doubt, disable (or remove). For your privacy and security, don't let mystery programs linger here.
Success?