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firefox won't load

  • 4 uphendule
  • 1 inale nkinga
  • 26 views
  • Igcine ukuphendulwa ngu tiburonfirst

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without any kind of warning firefox stopped working this morning. not a single web page will load. i switched to edge and went back to the ff settings page to retrieve a login. there i saw an alert that my password for ff might have been compromised. i changed it in edge and now i'm signed out and clicking 'sign-in' just gives me the spinning wheel. any help would be much appreciated!

without any kind of warning firefox stopped working this morning. not a single web page will load. i switched to edge and went back to the ff settings page to retrieve a login. there i saw an alert that my password for ff might have been compromised. i changed it in edge and now i'm signed out and clicking 'sign-in' just gives me the spinning wheel. any help would be much appreciated!

Isisombululo esikhethiwe

Hi

I appreciate that you may have done this already, but please can you restart Firefox which should resolve this issue.

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All Replies (4)

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Isisombululo Esikhethiwe

Hi

I appreciate that you may have done this already, but please can you restart Firefox which should resolve this issue.

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this is so strange - yes, it seems to have worked! even though i had done a complete restart on my laptop when i first encountered the problem.

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Earlier today, Firefox became unresponsive due to a change in defaults by a cloud provider which triggered a Firefox HTTP/3 bug. We disabled the configuration change and confirmed this fixed the issue.

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thanks to both of you who replied. my first restart must have been before the problem was fixed.