Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Lolu chungechunge lwabekwa kunqolobane. Uyacelwa ubuze umbuzo omusha uma udinga usizo.

Archive action not following options (A single folder)

  • 2 uphendule
  • 2 zinale nkinga
  • 9 views
  • Igcine ukuphendulwa ngu Morgan

more options

TBird version: 91.4.1 OS: Linux Mint Debian Edition (Debbie) / Cinnamon 5.0.7

Settings: Account Settings > Copies & Folders > Mesage Archives

Current setting is "Keep messsage archives in: Other [set to 'Archive' folder on IMAP mail server] - see settings-1.png Archive options = A single folder - see settings -2.png

Issue: when I archive from my inbox, the mails go into Yearly folder; I want the emails to go into a single folder.

I have tried to reset the configuration multiple times and restarted Thunderbird multiple times, issue still remains. Your assistance is appreciated. Let me know if you need additional information. Thanks!

TBird version: 91.4.1 OS: Linux Mint Debian Edition (Debbie) / Cinnamon 5.0.7 Settings: Account Settings > Copies & Folders > Mesage Archives Current setting is "Keep messsage archives in: Other [set to 'Archive' folder on IMAP mail server] - see settings-1.png Archive options = A single folder - see settings -2.png Issue: when I archive from my inbox, the mails go into Yearly folder; I want the emails to go into a single folder. I have tried to reset the configuration multiple times and restarted Thunderbird multiple times, issue still remains. Your assistance is appreciated. Let me know if you need additional information. Thanks!
Ama-screenshot ananyekiwe

Isisombululo esikhethiwe

I solved this myself using Config Editor and changing the preferences directly. For some reason the GUI was not representing the values stored on config file.

For those who encounter similar problem, here are instructions:

  • Go to the Thunderbird Menu > Preferences > General
  • At bottom click button Config Editor...
  • Type 'archive' in the search bar
  • The setting that changes the archive method is mail.identity.default.archive_granularity
  • Available values:
  * 0 = Single folder (no subfolders)
  * 1 = Yearly archived folders  (1-level structure, default)
  * 2 = Monthly archived folders (2-level structure)
  • If you have more than one email account, you can set the behavior for each account. The parameters are named 'mail.identity.id#.archive_granularity where the '#' is 1,2,3, etc. for each mail account you have configured in Thunderbird.

Even though the GUI showed that I had 'Single folder' enabled, the preferences had a value of '1' so I changed to '0' and everything works as desired.

Funda le mpendulo ngokuhambisana nalesi sihloko 👍 2

All Replies (2)

more options

Isisombululo Esikhethiwe

I solved this myself using Config Editor and changing the preferences directly. For some reason the GUI was not representing the values stored on config file.

For those who encounter similar problem, here are instructions:

  • Go to the Thunderbird Menu > Preferences > General
  • At bottom click button Config Editor...
  • Type 'archive' in the search bar
  • The setting that changes the archive method is mail.identity.default.archive_granularity
  • Available values:
  * 0 = Single folder (no subfolders)
  * 1 = Yearly archived folders  (1-level structure, default)
  * 2 = Monthly archived folders (2-level structure)
  • If you have more than one email account, you can set the behavior for each account. The parameters are named 'mail.identity.id#.archive_granularity where the '#' is 1,2,3, etc. for each mail account you have configured in Thunderbird.

Even though the GUI showed that I had 'Single folder' enabled, the preferences had a value of '1' so I changed to '0' and everything works as desired.

more options

Driving me potty! Thanks so much.