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use of Mozilla vpn prevents outgoing email in my Charter.net account...is there a fix?

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When I activate my Mozilla vpn I get this message when trying to send email on my charter.net account: Sending of the message failed. An error occurred while sending mail: Outgoing server (SMTP) error. The server responded: impout002.msg.chrl.nc.charter.net cmsmtp 68.235.44.53 blocked. Please see https://www.spectrum.net/support/internet/understanding-email-error-codes for more information. AUP#Out-1000.

Is there a fix, other than turning off my vpn? I use Windows 10 on a pc

When I activate my Mozilla vpn I get this message when trying to send email on my charter.net account: Sending of the message failed. An error occurred while sending mail: Outgoing server (SMTP) error. The server responded: impout002.msg.chrl.nc.charter.net cmsmtp 68.235.44.53 blocked. Please see https://www.spectrum.net/support/internet/understanding-email-error-codes for more information. AUP#Out-1000. Is there a fix, other than turning off my vpn? I use Windows 10 on a pc

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Hey there,

Thank you for reaching out through our Firefox question forum!

So we can better assist you with your Mozilla VPN questions/concerns, please contact us directly through our support channel following the link below:

We'd be looking forward to your report and helping you out!

Helpful?

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