Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Lolu chungechunge lwabekwa kunqolobane. Uyacelwa ubuze umbuzo omusha uma udinga usizo.

Firefox fails to download any file, download immediately fails.

  • 5 uphendule
  • 3 zinale nkinga
  • 3364 views
  • Igcine ukuphendulwa ngu cor-el

more options

Hello Whenever I start a download, it immediately crashes, no matter what you do all downloads fail. Tried solutions that didn't work:

  • refresh ff,
  • delete profiles,
  • uninstall + reinstall.
Hello Whenever I start a download, it immediately crashes, no matter what you do all downloads fail. Tried solutions that didn't work: * refresh ff, * delete profiles, * uninstall + reinstall.

Isisombululo esikhethiwe

I found the solution for this:

As it turns out, FF lost access permissions to the hard drive in which the %TEMP% folder was located. Changing the cache directory in about:config (browser.cache.disk.parent_directory) doesn't solve the issue, but changing the folder path in the ENVIRONMENT VARIABLES does.

Cheers

Funda le mpendulo ngokuhambisana nalesi sihloko 👍 0

All Replies (5)

more options

Isisombululo Esikhethiwe

I found the solution for this:

As it turns out, FF lost access permissions to the hard drive in which the %TEMP% folder was located. Changing the cache directory in about:config (browser.cache.disk.parent_directory) doesn't solve the issue, but changing the folder path in the ENVIRONMENT VARIABLES does.

Cheers

Okulungisiwe ngu JFM02FFP2NR

more options

That was very good work. Well Done.

more options

What does does this mean: "...but changing in the folder in PATH does"??? Please better explain your statement.

more options

dr.fix.sgs2 said

What does does this mean: "...but changing in the folder in PATH does"??? Please better explain your statement.

Hello Short answer: the path of the TEMP and TMP folders in the environment variables

Long answer: Firefox uses in windows (and I suspect in other OSs as well) the TEMP folder to store the files as they downloads. If you check your environment variables you will see that the TEMP/TMP folder are assigned to a hard drive that firefox can't write to because of permission restrictions. In my case the TEMP path was in D: and FF only had access to C: so I just changed the TEMP path to C: and it started working again. It's a hack since it can affect other programs and you are forced to change the temp folder but for now it works. A better solution is to give FF write acess to other hard drives somehow.

more options

Note that current releases no longer use the OS temp folder, but download all files to the default downloads folder as set in "Settings -> General -> Downloads".