Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Lolu chungechunge lwabekwa kunqolobane. Uyacelwa ubuze umbuzo omusha uma udinga usizo.

unable to log into my account at t-mobile.com

  • 10 uphendule
  • 1 inale nkinga
  • 30 views
  • Igcine ukuphendulwa ngu cor-el

more options

firefox browser will not allow me to log into my t-mobile account and bookmark it. says firefox wont allow because is not a secure site

firefox browser will not allow me to log into my t-mobile account and bookmark it. says firefox wont allow because is not a secure site

All Replies (10)

more options

Bookmarking a link does not require the link to be secured. Is that the exact error message?

more options

firefox will not log into my account at t-mobile.just keeps trying but never connects. if i switc to a different browser it will go right to site no problem bu i use firefox as my default browser. it was never a issue when it was on sprint sign in.

more options

Is this what you get? see screenshot I get this after clicking the login button. I turned off all blockers and ETP, but it's stuck.

Okulungisiwe ngu jonzn4SUSE

more options

I see that Chrome does work. see screenshot

Okulungisiwe ngu jonzn4SUSE

more options

It did take some time, but Firefox finally moved to the login page. see screenshot

Okulungisiwe ngu jonzn4SUSE

more options

It initially takes over 2 minutes to load the page. If I refresh the login page once it shows (F5 or Ctrl+F5) then it takes less than ten seconds to reload, so I'm not sure what is causing the initial hang.

more options

Interesting... I noticed that 91.4.1esr works normally with no delay.

more options

I noticed that most of our replies in this thread are marked as unhelpful.

Are you still not able to get the login form and login with Firefox 95 (you may have to wait two minutes) ?

more options

i can get to the t-mobile site but when i go to box in upper right to log into my account and enter my user name and password it just keeps saying loging in almost there a few more moments with blus screen but never goes to my account left sit for several hours and nothing

more options

If you use extensions ("3-bar" menu button or Tools -> Add-ons -> Extensions) that can block content (Adblock Plus, NoScript, DuckDuckGo PE, Disconnect, Ghostery, Privacy Badger, uBlock Origin) always make sure such extensions do not block content.

Firefox shows a purple shield instead of a gray shield at the left end of the location/address bar in case Enhanced Tracking Protection is blocking content. You can click shield icon for more detail and possibly disable the protection. You can check the Web Console for relevant-looking messages about blocked content.

You can create a new profile as a quick test to see if your current profile is causing the problem.

See "Creating a profile":

If the new profile works then you can transfer files from a previously used profile to the new profile, but be cautious not to copy corrupted files to avoid carrying over problems.