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When double clicking on an Outlook email msg, a new pop-up window appears, but it is blank.

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  • Igcine ukuphendulwa ngu FredMcD

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When double clicking on an email msg in Outlook, Firefox opens a new pop up screen, but it is blank. Using EDGE (and with same add ons), and doing the same thing, it works and am able to see my email message. How come Firefox doesn't do same?

When double clicking on an email msg in Outlook, Firefox opens a new pop up screen, but it is blank. Using EDGE (and with same add ons), and doing the same thing, it works and am able to see my email message. How come Firefox doesn't do same?
Ama-screenshot ananyekiwe

Isisombululo esikhethiwe

Make sure you are not blocking content.

https://support.mozilla.org/en-US/kb/enhanced-tracking-protection-firefox-desktop also see https://blog.mozilla.org/security/2021/03/23/introducing-smartblock/

https://support.mozilla.org/en-US/kb/smartblock-enhanced-tracking-protection


Diagnose Firefox issues using Troubleshoot(Safe) Mode {web link}

A small dialog should appear. Click Start In Troubleshoot(Safe) Mode (not Refresh). Is the problem still there?


Many site issues can be caused by corrupt cookies or cache.

Warning ! ! This will log you out of sites you're logged in to. You may also lose any settings for that website.

Funda le mpendulo ngokuhambisana nalesi sihloko 👍 0

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Isisombululo Esikhethiwe

Make sure you are not blocking content.

https://support.mozilla.org/en-US/kb/enhanced-tracking-protection-firefox-desktop also see https://blog.mozilla.org/security/2021/03/23/introducing-smartblock/

https://support.mozilla.org/en-US/kb/smartblock-enhanced-tracking-protection


Diagnose Firefox issues using Troubleshoot(Safe) Mode {web link}

A small dialog should appear. Click Start In Troubleshoot(Safe) Mode (not Refresh). Is the problem still there?


Many site issues can be caused by corrupt cookies or cache.

Warning ! ! This will log you out of sites you're logged in to. You may also lose any settings for that website.