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TDS emails not downloading to Thunderbird

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  • 1 inale nkinga
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  • Igcine ukuphendulwa ngu dotmarty

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My email is a tds account. I am able to send emails through Thunderbird, but I cannot receive emails from tds.net. I have checked/updated my server settings, which read mail.tds.net, port 993, STARTTLS, normal password. (per tds instructions) I have restarted Thunderbird and my computer. I can logon to tds.net (via Firefox) to see my emails; and I can use my iPad to see my tds emails. Thunderbird is not working correctly. This is a recent problem - starting in the last week or so.

My email is a tds account. I am able to send emails through Thunderbird, but I cannot receive emails from tds.net. I have checked/updated my server settings, which read mail.tds.net, port 993, STARTTLS, normal password. (per tds instructions) I have restarted Thunderbird and my computer. I can logon to tds.net (via Firefox) to see my emails; and I can use my iPad to see my tds emails. Thunderbird is not working correctly. This is a recent problem - starting in the last week or so.
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Isisombululo esikhethiwe

I have solved this issue by deleting the account from Thunderbird and re-adding it.

Funda le mpendulo ngokuhambisana nalesi sihloko 👍 0

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Other symptoms of this Thunderbird issue (1) will not save sent message to my sent folder (2) will not save draft messages to my draft folder

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The instructions say to set the incoming security to SSL/TLS, not STARTTLS. Their wording is a bit misleading: the authentication method is 'normal password', and the connection security is SSL/TLS for the incoming and STARTTLS for the outgoing. You might also have to use the full address for the User Name, instead of just the part before @.

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Isisombululo Esikhethiwe

I have solved this issue by deleting the account from Thunderbird and re-adding it.