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firefox browser

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  • Igcine ukuphendulwa ngu FredMcD

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I am unable to use the' how to enable cookies on Firefox, . i have tried to find the tools on firefix without success. When I click onthe bar on the top right hand side of the screen it opens but there is no 'OPTIONS' section shown.

Another problem is when I try  to add grammartically to  my firfefox browser it  does not add it.
I have been using an earlier version of Firefox without having any of these problems. When I try to sign into my virgin media  which I keep in my bookmarks it says that  cookies are not enabled in my browser. Something is rather strange with this browser and I await your comments.

All Replies (2)

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Hello,

If I understand your question correctly, it seems that your Firefox install is broken. This is a more direct option, but it may solve the problem the fastest. This will not remove your profile (the thing that stores your saved data)

Certain Firefox problems can be solved by performing a Clean reinstall. This means you remove your Firefox program files and then reinstall Firefox. This process does not remove your Firefox profile data (such as bookmarks and passwords), since that information is stored in a different location.

To do a clean reinstall of Firefox, please follow these steps: Note: You might want to print these steps or view them in another browser.

  1. Download the latest Desktop version of Firefox from mozilla.org (or choose the download for your operating system and language from this page) and save the setup file to your computer.
  2. After the download finishes, close Firefox.
    • Windows: Click the Firefox menu Fx57Menu, then click "Exit".
    • Mac: Click the Firefox menu at the top of the screen, then click "Quit Firefox".
    • Linux: Click the Firefox menu Fx57Menu, then click "Quit".
  3. Delete the Firefox installation folder, which is located in one of these locations, by default:
    • Windows: (Note: Check both folders.)
      • C:\Program Files\Mozilla Firefox
      • C:\Program Files (x86)\Mozilla Firefox
    • Mac: Delete Firefox from the Applications folder.
    • Linux: If you installed Firefox with the distro-based package manager, you should use the same way to uninstall it - see Install Firefox on Linux. If you downloaded and installed the binary package from the Firefox download page, simply remove the folder firefox in your home directory.
  4. Now, go ahead and reinstall Firefox:
    1. Double-click the downloaded installation file and go through the steps of the installation wizard.
    2. Once the wizard is finished, choose to directly open Firefox after clicking the Finish button.

More information about reinstalling Firefox can be found here.

WARNING: Do not use a third party uninstaller as part of this process. Doing so could permanently delete your Firefox profile data, including but not limited to, extensions, cache, cookies, bookmarks, personal settings and saved passwords. These cannot be easily recovered unless they have been backed up to an external device! See Back up and restore information in Firefox profiles.

Please report back to say if this helped you!

Thank you.

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Isisombululo Esikhethiwe

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