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Video has green bar through it

  • 3 uphendule
  • 1 inale nkinga
  • 6 views
  • Igcine ukuphendulwa ngu FredMcD

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I recently joined a paid instructional website. There are several videos that I need to watch, but when I start to play any, a green bar covers part of the video. How do I get rid of it? This doesn't happen with YouTube videos, btw.

Ama-screenshot ananyekiwe

Isisombululo esikhethiwe

Is this with all websites/pages, some, a few?

Many site issues can be caused by corrupt cookies or cache.

Warning ! ! This will log you out of sites you're logged in to. You may also lose any settings for that website.

If there is still a problem,

Start Firefox using Troubleshoot(Safe) Mode {web link}

A small dialog should appear. Click Start In Troubleshoot(Safe) Mode (not Refresh). Is the problem still there?

While you are in Troubleshoot(Safe) mode;

Try disabling graphics hardware acceleration in Firefox. Since this feature was added to Firefox it has gradually improved but there are still a few glitches.

How to disable Hardware Acceleration {web link}

Funda le mpendulo ngokuhambisana nalesi sihloko 👍 1

All Replies (3)

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Isisombululo Esikhethiwe

Is this with all websites/pages, some, a few?

Many site issues can be caused by corrupt cookies or cache.

Warning ! ! This will log you out of sites you're logged in to. You may also lose any settings for that website.

If there is still a problem,

Start Firefox using Troubleshoot(Safe) Mode {web link}

A small dialog should appear. Click Start In Troubleshoot(Safe) Mode (not Refresh). Is the problem still there?

While you are in Troubleshoot(Safe) mode;

Try disabling graphics hardware acceleration in Firefox. Since this feature was added to Firefox it has gradually improved but there are still a few glitches.

How to disable Hardware Acceleration {web link}

Helpful?

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The hardware acceleration was the problem. Thanks for the solution.

Helpful?

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Glad to help. Safe Surfing.

Helpful?

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