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Cannot Access Academic Journal Sites

  • 3 uphendule
  • 1 inale nkinga
  • 19 views
  • Igcine ukuphendulwa ngu mlnbefil

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Firefox cannot connect to any academic journal websites (Google Scholar, JSTOR, SIAM, ScienceDirect, etc.). It can load any other type of website that I've tried. These sites can be opened on a different browser on the same computer. Things I've tried: -Disabling add-ons (starting Firefox in safety mode and trying to open these websites) -Clearing cache/cookies -Making sure time/date on my system is correct I do not have any third-party antivirus installed and use Windows Defender. I have also: -Performed a full scan to try to detect malware This is a relatively recent issue, as I was able to access these websites in the past. I am truly confused as to why such a specific type of content suddenly cannot be accessed and would appreciate any help.

Firefox cannot connect to any academic journal websites (Google Scholar, JSTOR, SIAM, ScienceDirect, etc.). It can load any other type of website that I've tried. These sites can be opened on a different browser on the same computer. Things I've tried: -Disabling add-ons (starting Firefox in safety mode and trying to open these websites) -Clearing cache/cookies -Making sure time/date on my system is correct I do not have any third-party antivirus installed and use Windows Defender. I have also: -Performed a full scan to try to detect malware This is a relatively recent issue, as I was able to access these websites in the past. I am truly confused as to why such a specific type of content suddenly cannot be accessed and would appreciate any help.

Isisombululo esikhethiwe

Can you show us what you get when trying the sites? The all work for me. see screenshot Do you have the proxy on? see screenshot

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All Replies (3)

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Isisombululo Esikhethiwe

Can you show us what you get when trying the sites? The all work for me. see screenshot Do you have the proxy on? see screenshot

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Please explain the problem in detail. What happens? What is/are the exact error message(s) ?


Make sure you are not blocking content.

https://support.mozilla.org/en-US/kb/enhanced-tracking-protection-firefox-desktop also see https://blog.mozilla.org/security/2021/03/23/introducing-smartblock/

https://support.mozilla.org/en-US/kb/smartblock-enhanced-tracking-protection


Diagnose Firefox issues using Troubleshoot(Safe) Mode {web link}

A small dialog should appear. Click Start In Troubleshoot(Safe) Mode (not Refresh). Is the problem still there?


Many site issues can be caused by corrupt cookies or cache.

Warning ! ! This will log you out of sites you're logged in to. You may also lose any settings for that website.

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jonzn4SUSE said

Can you show us what you get when trying the sites? The all work for me. see screenshot Do you have the proxy on? see screenshot

Thanks, this was exactly it. Much appreciated!