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Lolu chungechunge lwabekwa kunqolobane. Uyacelwa ubuze umbuzo omusha uma udinga usizo.

Firefox seems to be timing out

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This past week I have noticed while using google workspace it seems as firefox will time out. This causes my gmail to show errors because it is not connected any longer. It also seems that when this does happen I can't do anything through the firefox browser such as search or browse the internet until I completely close and re-open firefox. I would like to know what I can do to resolve this issue. I have refreshed, uninstalled and reinstalled, and tried about:config settings that handle "timeouts". Please I need assistance asap with this issue.

All Replies (4)

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Hi

What version of Android are you using on your device?

Do you have many other apps open?

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This is not on an android device. This is happening across 2 windows 10 pro devices. 1 being a dell desktop and 1 being a laptop.

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Is this with all websites/pages, some, a few?


Make sure you are not blocking content.

https://support.mozilla.org/en-US/kb/enhanced-tracking-protection-firefox-desktop also see https://blog.mozilla.org/security/2021/03/23/introducing-smartblock/

https://support.mozilla.org/en-US/kb/smartblock-enhanced-tracking-protection


Diagnose Firefox issues using Troubleshoot(Safe) Mode {web link}

A small dialog should appear. Click Start In Troubleshoot(Safe) Mode (not Refresh). Is the problem still there?


Many site issues can be caused by corrupt cookies or cache.

Warning ! ! This will log you out of sites you're logged in to. You may also lose any settings for that website.

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You can check the connection settings.

  • Settings -> General -> Network: Connection -> Settings

If you do not need to use a proxy to connect to internet then try to select "No Proxy" if "Use the system proxy settings" or one of the others do not work properly.

See "Firefox connection settings":