Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Lolu chungechunge lwabekwa kunqolobane. Uyacelwa ubuze umbuzo omusha uma udinga usizo.

websites will not open with Firefox

  • 1 baphendule
  • 1 inale nkinga
  • 6 views
  • Igcine ukuphendulwa ngu FredMcD

more options

I deal with www.vistaprint.co.uk The website opens, but I am unable to log in as the page freezes. I phoned Vistaprint and they told me never to use Firefox as it has problems, but to use Chrome. www.vistaprint.co.uk works normally with both Chrome and Windows Edge, but I prefer Firefox. Why do sites not work properly with my preferred browser - Firefox?

I deal with www.vistaprint.co.uk The website opens, but I am unable to log in as the page freezes. I phoned Vistaprint and they told me never to use Firefox as it has problems, but to use Chrome. www.vistaprint.co.uk works normally with both Chrome and Windows Edge, but I prefer Firefox. Why do sites not work properly with my preferred browser - Firefox?

All Replies (1)

more options

I have several versions of Firefox and had no problem.

When exactly does it freeze?


Make sure you are not blocking content.

https://support.mozilla.org/en-US/kb/enhanced-tracking-protection-firefox-desktop also see https://blog.mozilla.org/security/2021/03/23/introducing-smartblock/

https://support.mozilla.org/en-US/kb/smartblock-enhanced-tracking-protection


Diagnose Firefox issues using Troubleshoot(Safe) Mode {web link}

A small dialog should appear. Click Start In Troubleshoot(Safe) Mode (not Refresh). Is the problem still there?


Many site issues can be caused by corrupt cookies or cache.

Warning ! ! This will log you out of sites you're logged in to. You may also lose any settings for that website.