On Aug 14th 11 PM ET/Aug 15th 03:00 UTC, due to scheduled Firefox Account server maintenance, users may not be able to sign in or create a new subscription. This is expected to last approximately 30 minutes. Status updates can be found at https://status.vpn.mozilla.org or https://status.relay.firefox.com.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Lolu chungechunge lwabekwa kunqolobane. Uyacelwa ubuze umbuzo omusha uma udinga usizo.

Old Firefox Data Folder Keeps Reappearing on My Desktop

  • Akukho zimpendulo
  • 1 inale nkinga
  • 8 views
more options

Hello, A folder titled 'Old Firefox Data' keeps appearing on my desktop. I googled when it orginally happened and after reading the help articles decided deleting it was alright. I had refreshed Firefox and wasn't concerned about deleting anything important. Now everytime I restart my computer a new folder with the same name appears. This wasn't happening before and doesn't seem normal. Thanks!

Hello, A folder titled 'Old Firefox Data' keeps appearing on my desktop. I googled when it orginally happened and after reading the help articles decided deleting it was alright. I had refreshed Firefox and wasn't concerned about deleting anything important. Now everytime I restart my computer a new folder with the same name appears. This wasn't happening before and doesn't seem normal. Thanks!