Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Gmail Login page not working

  • 3 uphendule
  • 1 inale nkinga
  • 18 views
  • Igcine ukuphendulwa ngu jonzn4SUSE

more options

Dear Sir/Madam, Hi, I am trying to login to my Gmail account, but the "Next" button on login page not working, I cleared all the cookies & datas, but the issue remained, then I deleted my profile and created a new one, but nothing happened again, and at last I reinstalled firefox, but the problem not solved again, pls help me with the issue.

  • I am using Firefox version 93.0(64 bit) on Ubuntu mate 20.04.

Regards, Masoud Moti

Isisombululo esikhethiwe

Can you just go to google.com and login?

Try downloading a separate copy of Firefox and run it from the folder(do not sign into you Firefox account) to see what happens.

https://www.mozilla.org/en-US/firefox/all/#product-desktop-release

Funda le mpendulo ngokuhambisana nalesi sihloko 👍 1

All Replies (3)

more options

Make sure you are not blocking content.

Diagnose Firefox issues using Troubleshoot(Safe) Mode {web link}

A small dialog should appear. Click Start In Troubleshoot(Safe) Mode (not Refresh). Is the problem still there?


https://support.mozilla.org/en-US/kb/enhanced-tracking-protection-firefox-desktop also see https://blog.mozilla.org/security/2021/03/23/introducing-smartblock/

https://support.mozilla.org/en-US/kb/smartblock-enhanced-tracking-protection


Many site issues can be caused by corrupt cookies or cache.

Warning ! ! This will log you out of sites you're logged in to. You may also lose any settings for that website.

Helpful?

more options

Hi, I did all the solutions you provided in your reply, but the problem is there yet.

Helpful?

more options

Isisombululo Esikhethiwe

Can you just go to google.com and login?

Try downloading a separate copy of Firefox and run it from the folder(do not sign into you Firefox account) to see what happens.

https://www.mozilla.org/en-US/firefox/all/#product-desktop-release

Helpful?

Buza umbuzo

Kufanele ulogele ukungena ku-akhawunti yakho ukuze uphendule amaphosti. Uyacelwauqale umbuzo omusha, uma ungekabi nayo i-akhawunti namanje.