Secure Connection Failed on Google websites
I keep getting the "Secure Connection Failed" error message on Google websites (search engine, Gmail, Agenda, Meet, etc.). Usually I can first access the website fine for while, but after a few minutes I get a "you're offline" popup and refreshing the page gives the error. Sometimes I get the error right away.
I've seen many others ask that question, and I've tried this: - enable/disable ocsp stapling - enable/disable HTTP3 - empty the cache
Some other facts : - There is no additional info on the error page (it's not one of the "SSL version unsupported" or "Add an exception" pages) - I'm on Windows, with the latest Firefox version (although this problem has been going on for a while) - The only antivirus is Windows Defender - I'm not behind a proxy or VPN - This happens at work, and at least 3 of my colleagues have the issue - It sometimes happens on non-Google websites, but very rarely - Firefox for Android works fine on my phone on the same WiFi network
I appreciate any help in resolving this, it's getting to the point where I have to use Chrome to work.
All Replies (6)
There is security software like Avast, Kaspersky, BitDefender and ESET that intercept secure connection certificates and send their own.
The only antivirus on the computer is Windows Defender, there are no additional security software like the ones you mentioned
What happens if you turn off Windows Defender, close and then open Firefox again? What version of Firefox?
Okulungisiwe ngu jonzn4SUSE
What error page do you get ?
Can you attach a screenshot?
- use a compressed image type like PNG or JPG to save the screenshot
@jonzn4SUSE : Disabling Windows Defender did not solve the issue. Restarting Firefox usually solves the problem for a while though (without disabling Defender)
@cor-el : I'm attaching a screenshot of the error page
Looks like a certificate issue. Can you contact the website's support on this?