Firefox does not connect to web
I uninstalled Mozilla VPN after poor performance. Now Firefox will not connect to the web although other browsers work (Edge). A new tab page loads but without any news, etc. I have uninstalled Firefox and reloaded it several times without effect.
Isisombululo esikhethiwe
Sorry to hear about this problem.
Sometimes program installers and uninstallers mess with certain shared Microsoft files, triggering a message related to a missing VCRUNTIME140_1.DLL file. That can cripple Firefox.
To rule out that issue, you can (re)run Microsoft's installer for the VC Runtime files:
(B) In the "Visual Studio 2015, 2017, 2019, and 2022" section of the article, download the installer for your system:
- 64-bit Windows: the "X64" download
- 32-bit Windows: the "X86" download
(C) Run that installer and restart Windows.
Any improvement?
Funda le mpendulo ngokuhambisana nalesi sihloko 👍 0All Replies (1)
Isisombululo Esikhethiwe
Sorry to hear about this problem.
Sometimes program installers and uninstallers mess with certain shared Microsoft files, triggering a message related to a missing VCRUNTIME140_1.DLL file. That can cripple Firefox.
To rule out that issue, you can (re)run Microsoft's installer for the VC Runtime files:
(B) In the "Visual Studio 2015, 2017, 2019, and 2022" section of the article, download the installer for your system:
- 64-bit Windows: the "X64" download
- 32-bit Windows: the "X86" download
(C) Run that installer and restart Windows.
Any improvement?