Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Lolu chungechunge lwabekwa kunqolobane. Uyacelwa ubuze umbuzo omusha uma udinga usizo.

Uninstall Mozilla VPN from Windows's Programs and Features section without messing up Firefox

  • 3 uphendule
  • 1 inale nkinga
  • 12 views
  • Igcine ukuphendulwa ngu cor-el

more options

Good morning.

If I try to delete Mozilla VPN from my pc, using Programs and Features in Windows 10, it will make Firefox unable to operate. The question is, how to delete the vpn from computer without causing Firefox to crash.

Thank you.

Good morning. If I try to delete Mozilla VPN from my pc, using Programs and Features in Windows 10, it will make Firefox unable to operate. The question is, how to delete the vpn from computer without causing Firefox to crash. Thank you.

All Replies (3)

more options

Related discussion: https://support.mozilla.org/en-US/forums/contributors/715120 Mozilla VPN uninstall may break Firefox (nothing loads, vcruntime error)

more options

Hi Andres,

The product that you refer to is one of our premium products. In order to get premium support from a dedicated agent, please select the product below to submit your question:

more options

You can check for issues caused by a corrupted or incomplete Visual C++ installation that is missing runtime components (Redistributable Packages) required by Firefox, especially VCRUNTIME140_1.dll.

See "Visual Studio 2015, 2017, 2019, and 2022":

You may also have to install the Visual Studio 2013 Redistributable Package. You need to reboot the computer.