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a dark grey frame on the compose message

  • 2 uphendule
  • 1 inale nkinga
  • Igcine ukuphendulwa ngu robby.jss

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Hi Guys,

I have using Mozilla Thunderbird for many many years and just now transfer everything to my new laptop including the email data.

So, on this new laptop everytime I compose email (new message), there is dark grey frame surrounding the "to-cc-subject" box, which is no other conflict on that, but since I already using this email provider since long time ago, this new "phenomenon" is annoying me because I know it should not be there.

I though it is appeared because I change the font windows setting on the first setup and the font setting in Thunderbird option, but even I have change it back, this dark grey frame still there.

Please look at the screen shot enclosed.

Are you guys have this experienced before and has any solution to remove it?



Ama-screenshot ananyekiwe

Isisombululo esikhethiwe

Does it show when starting Thunderbird in safe mode? See Troubleshoot Mode Thunderbird

Funda le mpendulo ngokuhambisana nalesi sihloko 👍 0

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Isisombululo Esikhethiwe

Does it show when starting Thunderbird in safe mode? See Troubleshoot Mode Thunderbird


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So, in troubleshoot mode I notice there are option for the themes, they are "System theme" was the default, "black theme" and "light theme". When I change to light theme then the grey frame is gone.

At the moment I think this is the cause of my problem.


Buza umbuzo

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