Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

a dark grey frame on the compose message

  • 2 uphendule
  • 1 inale nkinga
  • 19 views
  • Igcine ukuphendulwa ngu robby.jss

more options

Hi Guys,

I have using Mozilla Thunderbird for many many years and just now transfer everything to my new laptop including the email data.

So, on this new laptop everytime I compose email (new message), there is dark grey frame surrounding the "to-cc-subject" box, which is no other conflict on that, but since I already using this email provider since long time ago, this new "phenomenon" is annoying me because I know it should not be there.

I though it is appeared because I change the font windows setting on the first setup and the font setting in Thunderbird option, but even I have change it back, this dark grey frame still there.

Please look at the screen shot enclosed.

Are you guys have this experienced before and has any solution to remove it?

Thanks.

Robby

Ama-screenshot ananyekiwe

Isisombululo esikhethiwe

Does it show when starting Thunderbird in safe mode? See Troubleshoot Mode Thunderbird

Funda le mpendulo ngokuhambisana nalesi sihloko 👍 0

All Replies (2)

more options

Isisombululo Esikhethiwe

Does it show when starting Thunderbird in safe mode? See Troubleshoot Mode Thunderbird

Helpful?

more options

So, in troubleshoot mode I notice there are option for the themes, they are "System theme" was the default, "black theme" and "light theme". When I change to light theme then the grey frame is gone.

At the moment I think this is the cause of my problem.

Helpful?

Buza umbuzo

Kufanele ulogele ukungena ku-akhawunti yakho ukuze uphendule amaphosti. Uyacelwauqale umbuzo omusha, uma ungekabi nayo i-akhawunti namanje.