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Firefox hangs on attempt to log into bank account

  • 10 uphendule
  • 1 inale nkinga
  • 26 views
  • Igcine ukuphendulwa ngu FredMcD

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There is no messages or something, it just hangs (all tabs and Firefox open windows). There is no report bug options in Firefox, I cleared my cookies and data (the same), it's stops responding on clicking top right green button (log in) on https://www.privat24.ua/ or https://next.privat24.ua/ when window asking for phone number appears. Tried troubleshoot mode and disabling add-ons (I have only 3) - result is the same.

Isisombululo esikhethiwe

Start your Computer in safe mode with network support. Then come here https://support.mozilla.org/

Mozilla is a secured website. You should be safe. This is just a test.

Funda le mpendulo ngokuhambisana nalesi sihloko 👍 0

All Replies (10)

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Make sure you are not blocking content.

Diagnose Firefox issues using Troubleshoot(Safe) Mode {web link}

A small dialog should appear. Click Start In Troubleshoot(Safe) Mode (not Refresh). Is the problem still there?


https://support.mozilla.org/en-US/kb/enhanced-tracking-protection-firefox-desktop


Many site issues can be caused by corrupt cookies or cache.

Warning ! ! This will log you out of sites you're logged in to. You may also lose any settings for that website.

Helpful?

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As I said I tried Troubleshoot Mode already, disabling all add-ons and clearing cookies and data. Is it automated response or you have no Firefox? Should I provide information where to find it and how to install it?

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It is not only my problem: others suggesting to switch to Edge or Chrome where it works.

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wintarif1 said

As I said I tried Troubleshoot Mode already . . . .

What about the rest of my post?

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As I twice said I cleared data and cookies, still hangs. Edge works.

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Start your Computer in safe mode with network support. Then start Firefox. Try Secure websites. Is the problem still there?

Starting Any Computer In Safe Mode (web link) Free Online Encyclopedia

https://www.bleepingcomputer.com/tutorials/how-to-start-windows-in-safe-mode/

https://www.digitalcitizen.life/4-ways-boot-safe-mode-windows-10/ +++++++++++++++++++++++++++++++++++++++++++++++ If the problem goes away with the computer in Safe Mode, the problem is with one of the other programs on the system.

As a test, disable your protection programs.

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I have default windows security (defender and firewall). I don't think it is good idea to fix Firefox problems.

Okulungisiwe ngu wintarif1

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Isisombululo Esikhethiwe

Start your Computer in safe mode with network support. Then come here https://support.mozilla.org/

Mozilla is a secured website. You should be safe. This is just a test.

Helpful?

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I did nothing, maybe it was Firefox update but it works now.

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Well, here's hoping.

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