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Firefox on Windows 10 Loads Multiple Versions of the Same Tab, Limiting Memory (RAM)

  • 8 uphendule
  • 1 inale nkinga
  • 31 views
  • Igcine ukuphendulwa ngu FredMcD

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Several weeks ago, because it seemed to be a Gmail-tab-only problem, Firefox Support advised us to contact Gmail Support.

It is now clear that the problem is with the Firefox browser. The attached screenshot shows an example of an affected tab.

Please fix this. Multiple versions of the same tab waste RAM and other memory, especially on a limited-memory device such as a laptop.

Ama-screenshot ananyekiwe

All Replies (8)

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Is this with all websites/pages, some, a few?

Many site issues can be caused by corrupt cookies or cache.

Warning ! ! This will log you out of sites you're logged in to. You may also lose any settings for that website.

If there is still a problem,

Start Firefox using Troubleshoot(Safe) Mode {web link}

A small dialog should appear. Click Start In Troubleshoot(Safe) Mode (not Refresh). Is the problem still there?

While you are in Troubleshoot(Safe) mode;

Try disabling graphics hardware acceleration in Firefox. Since this feature was added to Firefox it has gradually improved but there are still a few glitches.

How to disable Hardware Acceleration {web link}

Helpful?

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It's happening with all tabs. I don't want to clear the cache at this point, because I am working in multiple tabs at once.

This should not happen at all. Firefox is the only browser that has had this issue, in my experience, and I have used other browsers several times.

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Unfortunately, clearing the cache only solves the problem temporarily.

This is an ongoing issue. Please fix it!

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It is possible that an extension creates extra entries in the Tab history list.

Start Firefox in Troubleshoot Mode to check if one of the extensions ("3-bar" menu button or Tools -> Add-ons -> Extensions) or if hardware acceleration or userChrome.css is causing the problem.

  • switch to the DEFAULT theme: "3-bar" menu button or Tools -> Add-ons -> Themes
  • do NOT click the "Refresh Firefox" button on the Troubleshoot Mode start window

Helpful?

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We tried running Firefox without the extensions. The problem remains.

Here is a screenshot of what is happening. One app should not use this much memory!

Helpful?

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Helpful?

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The problem seems to be solved, but:

1. We want to use at least Norton's add-ons for anti-malware and anti-tracking, and

2. One of our tabs will not return to the original loaded page.

This is a very strange situation!

Helpful?

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Is this after creating a new profile?

If you want to reinstall the add-ons you had, do so one at a time. Wait several hours and watch for any problems. If something shows up . . .

JandNL said

2. One of our tabs will not return to the original loaded page.

Try starting from that website's main page. Then use its links to get to where you want.

Helpful?

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