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Lolu chungechunge lwabekwa kunqolobane. Uyacelwa ubuze umbuzo omusha uma udinga usizo.

Firefox is stuck at a weird position whenever I am starting it

  • 9 uphendule
  • 1 inale nkinga
  • 11 views
  • Igcine ukuphendulwa ngu Bithiah

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For some reason I can only upload one image here so here is the issue. I have the about:config also set just fine.

For some reason I can only upload one image here so [https://filestore.community.support.microsoft.com/api/images/d0c0a098-26ef-49cf-9659-f8e3221a65c2?upload=true here is the issue]. I have the about:config also set just fine.
Ama-screenshot ananyekiwe

Isisombululo esikhethiwe

Hey there!

Please see the following link for the solution (to a similar case to yours):

https://support.mozilla.org/en-US/questions/1297207

Hope I helped!

Kind regards,

Bithiah

Funda le mpendulo ngokuhambisana nalesi sihloko 👍 0

All Replies (9)

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Isisombululo Esikhethiwe

Hey there!

Please see the following link for the solution (to a similar case to yours):

https://support.mozilla.org/en-US/questions/1297207

Hope I helped!

Kind regards,

Bithiah

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It does not help, there is no xulstore.json anywhere.

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Hey there,

Please see the following:

https://support.mozilla.org/en-US/kb/changes-toolbars-and-window-sizes-are-not-saved https://support.mozilla.org/en-US/questions/1333884

Sorry about that!

Hope I helped!

Kind regards,

Bithiah

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Amay said

It does not help, there is no xulstore.json anywhere.

There should be such a file. It's possible you looked in the wrong folder.

C:\Users\<UserName>\AppData\Roaming\Mozilla\Firefox\Profiles not C:\Users\<UserName>\AppData\Local\Mozilla\Firefox\Profiles\

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You can use the button on the "Help -> More Troubleshooting Information" (about:support) page to go to the current Firefox profile folder or use the about:profiles page.

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There is no such file!

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Can you attach a screenshot of the folder content that shows if you click Open Folder in List (detail) format ?

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Could it be the file is hidden or write-protected? DOS command: attrib -r -h *.* or Open your file explorer. Select that directory. At the top menu, select View. Turn on Hidden Items.

Okulungisiwe ngu FredMcD

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Hey there!

If your problem is solved, please mark a solution so that others can see this thread is solved. Thank you in advance!

Kind regards,

Bithiah