Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

How to open PDF files in Acrobat Reader DC instead of in a Thunderbird tab

  • 8 uphendule
  • 2 zinale nkinga
  • 134 views
  • Igcine ukuphendulwa ngu jeffmozilla

more options

This new version, 91.0, now opens PDF files in a new Thunderbird tab. In previous versions, I could open PDF files in Acrobat Reader DC.

I want to still use Acrobat Reader DC to open PDF files. I can't find anything in preferences to direct PDF files to Acrobat Reader DC. When I right-click "open" on a PDF file, it does not give me the option to choose a program to open it with. It opens directly into a new Thunderbird tab.

Isisombululo esikhethiwe

I am using Thunderbird 91 on Ubuntu 21. With the Thunderbird addon "Thunderbird Conversations" with pdf help enabled

I too find the management of attached pdfs in 91 to be difficult. First, the pdf/attachment icon is not always in the preview pane.

The pdf icon is at the bottom of the document, as is the forward option, which is not helpful for me.

The default of opening the pdf into a Thunderbird tab does not allow an option to print. Again not good for me.

In Preferences/General, I do have the "Files and Attachments" section, however there are only two types of files listed and there is not an option to add additional file types.

Maybe as sfhowes notes using an old profile with a major upgrade is the culprit. Preferably a more user-friendly method of updating the profile is necessary or more documentation from Mozilla on how to create a new profile and move email over would be helpful. Unfortunately with multiple accounts and more than a dozen email addresses, adding them all back is a bit painful for me.

My solution for an alternate pdf viewer is Preferences/General/Config Editor search for pdf change the following setting from true to false "browser.pdf.launchDefaultEdgeAsApp"

Now clicking on the magnifying glass next to the pdf icon I have the traditional "what do you want to do this" dialogue box, allowing me to open it with the basic pdf viewer which provides a print option.

cheers, jeff

Funda le mpendulo ngokuhambisana nalesi sihloko 👍 1

All Replies (8)

more options

Preferences/General/Files & Attachments, click the Action drop-down to select a different app (see picture).

Helpful?

more options

In Thunderbird 91.0, there isn't a Files & Attachments section. It it's there is, please tell me where it is, in 91.0.

I've attached a screen shot of the Preferences/General tab from Thunderbird 91.0.

Helpful?

more options

Your Preferences tab is severely truncated. Did you run an old profile in 91 or create a new profile with 91? Try running in safe mode (hold Shift when launching TB) and see if the full tab appears. If it does, launch again in safe mode (now called troubleshoot mode), check 'Reset toolbars & controls', 'Make changes & restart'.

Helpful?

more options

I followed your instructions but it didn't work. It did reset my toolbars, but under "Preferences", there's still no "Files and Attachments".

I used an existing profile.

I read in the release notes that PDF files will now open in a Thunderbird tab instead of a third-party app. Opening in a tab is not for everybody, so I'm hoping that they'll add back in the flexibility to the end user to select how we want files and attachments handled.

Helpful?

more options

Attached are 2 pictures that show the items in Preferences/General that continue where your picture ends. You can create a new profile from Help/More Troubleshooting, about:profiles, and see if you get the full tab. I always recommend creating a new profile when moving between major releases, just to avoid issues like this.

Helpful?

more options

If I make a new profile, what will happen to all of my folders and mail?

Helpful?

more options

The old profile is untouched and can be launched from about:profiles; the local mail can be copied from the old to the new:

https://support.mozilla.org/en-US/questions/1346590#answer-1434240

Helpful?

more options

Isisombululo Esikhethiwe

I am using Thunderbird 91 on Ubuntu 21. With the Thunderbird addon "Thunderbird Conversations" with pdf help enabled

I too find the management of attached pdfs in 91 to be difficult. First, the pdf/attachment icon is not always in the preview pane.

The pdf icon is at the bottom of the document, as is the forward option, which is not helpful for me.

The default of opening the pdf into a Thunderbird tab does not allow an option to print. Again not good for me.

In Preferences/General, I do have the "Files and Attachments" section, however there are only two types of files listed and there is not an option to add additional file types.

Maybe as sfhowes notes using an old profile with a major upgrade is the culprit. Preferably a more user-friendly method of updating the profile is necessary or more documentation from Mozilla on how to create a new profile and move email over would be helpful. Unfortunately with multiple accounts and more than a dozen email addresses, adding them all back is a bit painful for me.

My solution for an alternate pdf viewer is Preferences/General/Config Editor search for pdf change the following setting from true to false "browser.pdf.launchDefaultEdgeAsApp"

Now clicking on the magnifying glass next to the pdf icon I have the traditional "what do you want to do this" dialogue box, allowing me to open it with the basic pdf viewer which provides a print option.

cheers, jeff

Helpful?

Buza umbuzo

Kufanele ulogele ukungena ku-akhawunti yakho ukuze uphendule amaphosti. Uyacelwauqale umbuzo omusha, uma ungekabi nayo i-akhawunti namanje.