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AOL emails taking forever to load after logging in password even after updating to latest firefox version 91.0

  • 5 uphendule
  • 1 inale nkinga
  • 6 views
  • Igcine ukuphendulwa ngu FredMcD

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I've been having an issue with firefox when trying to load my emails in aol. I don't have this problem with other browsers. After logging in with user name and password, there is a consent page that pops up. After answering that prompt, the emails should start loading. It's been taking almost 2 minutes to load. I thought that by updating to the latest version, 91.0, today, that problem would cease. It hasn't. Any ideas?

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Make sure you are not blocking content.

Diagnose Firefox issues using Troubleshoot(Safe) Mode {web link}

A small dialog should appear. Click Start In Troubleshoot(Safe) Mode (not Refresh). Is the problem still there?


https://support.mozilla.org/en-US/kb/enhanced-tracking-protection-firefox-desktop


Many site issues can be caused by corrupt cookies or cache.

Warning ! ! This will log you out of sites you're logged in to. You may also lose any settings for that website.

Helpful?

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I tried all of the above and the issue is still there.

Helpful?

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Helpful?

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I was able to find the profile folder but I was too afraid to attempt anything else! I would probably make matters worse. I am not very tech savvy and 61 years old, so..... Any other ideas would be appreciated. I did uninstall Firefox and when prompted to respond why, I checked the "I am having problems with it" and then checked I wanted to update. I am still having the same issue. I was wondering, though, should I have not checked the update option and just uninstalled and then installed as if totally new? All of my settings were the same.

Helpful?

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Type about:profiles<enter> in the address bar.

Select to create a new profile.

Sometimes what happens is the user profile has something, a setting or an add-on, that causes a problem.

By using a new profile, we can see if that is the case.

Helpful?

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